What are the responsibilities and job description for the Customs & Freight Manager - USA (RI / KY) position at BoF Careers?
At Swarovski, where innovation meets inspiration, our people desire to explore, experience, and create. We are looking for a Customs and Freight Manager where you will get a chance to work in a rewarding role within a diverse team that is pushing boundaries. Be part of a truly iconic global brand, learn and grow with us. We’re bold and inventive, revealing astonishing things like no one else can. A world of wonder awaits you.
About The Job
The Customs & Compliance Manager ensures trade compliance across the Americas, overseeing import/export operations, customs procedures, and inbound freight. This role manages logistics providers, optimizes costs, mitigates risks, and collaborates with internal teams and external partners to ensure regulatory adherence and supply chain efficiency. Your responsibilities include, but are not limited to:
Customs & Compliance
We are looking for a unique and amazing talent, who brings along the following:
You can expect a range of benefits, including:
Swarovski creates beautiful crystal-based products of impeccable quality and craftsmanship that bring joy and celebrate individuality.
Founded in 1895 in Austria, the company designs, manufactures and sells the world's finest crystal, gemstones, Swarovski Created Diamonds and zirconia, jewelry, and accessories, as well as crystal objects and home accessories. Swarovski Crystal Business has a global reach with approximately 2,400 stores and 6,700 points of sales in around 140 countries and employs more than 18,000 people. Together with its sister companies Swarovski Optik (optical devices) and Tyrolit (abrasives), Swarovski Crystal Business forms the Swarovski Group. A responsible relationship with people and the planet is part of Swarovski’s heritage. Today this legacy is rooted in sustainability measures across the value chain, with an emphasis on circular innovation, championing diversity, inclusion and self-expression, and in the philanthropic work of the Swarovski Foundation, which supports charitable organizations bringing positive environmental and social impact.
Swarovski is an equal opportunity employer. We give our people the guts to celebrate individuality and pride ourselves on creating a workplace where people feel involved, respected, valued, connected, and heard. A place where anyone/everyone belongs. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under the law of the countries we operate in.
Swarovski is committed to Equal Employment Opportunity for all employees and will take Affirmative Action in those appropriate employment situations. All employment decisions will be made without regard to race, color, religion, age, national or ancestral origin, gender, sexual orientation, marital status, citizenship status, veteran status and disability.
Swarovski is committed to Equal Employment Opportunity for all employees and will take Affirmative Action in those appropriate employment situations. All employment decisions will be made without regard to race, color, religion, age, national or ancestral origin, gender, sexual orientation, marital status, citizenship status, veteran status and disability.
About The Job
The Customs & Compliance Manager ensures trade compliance across the Americas, overseeing import/export operations, customs procedures, and inbound freight. This role manages logistics providers, optimizes costs, mitigates risks, and collaborates with internal teams and external partners to ensure regulatory adherence and supply chain efficiency. Your responsibilities include, but are not limited to:
Customs & Compliance
- Ensure trade and customs compliance across the Americas, overseeing imports, exports, FTZ, and special procedures.
- Maintain accurate trade data (HTS, COO, Preferential Origin) in SAP, monitor quality, and mitigate risks.
- Translate regulatory changes into business practices and manage broker/agent relationships.
- Apply for binding rulings, ensure audit readiness, and oversee data storage compliance.
- Act as the main contact for trade compliance and track performance through KPIs.
- Manage logistics service providers (LSPs) for transportation across the Americas, ensuring cost efficiency and performance.
- Align LSPs on service levels, volumes, and peak periods while optimizing transport management practices.
- Benchmark rates, design distribution models, and resolve operational issues.
- Monitor LSP performance, enforce SLAs, and develop inbound transport dashboards.
- Support logistics growth, act as an SME, and assist in LSP negotiations and contracts.
We are looking for a unique and amazing talent, who brings along the following:
- Bachelor's degree supply chain, Logistics, or a related field.
- 5 years of experience in customs compliance and freight management.
- Strong communication, negotiation, and problem-solving skills.
- Proficiency in SAP and other relevant software.
- Proficiency in Microsoft Office suite
- Government customs portal (nice to have)
You can expect a range of benefits, including:
- Swarovski products discounts
- Employee Assistance Program
- Volunteering leave
- Learning and development programs
Swarovski creates beautiful crystal-based products of impeccable quality and craftsmanship that bring joy and celebrate individuality.
Founded in 1895 in Austria, the company designs, manufactures and sells the world's finest crystal, gemstones, Swarovski Created Diamonds and zirconia, jewelry, and accessories, as well as crystal objects and home accessories. Swarovski Crystal Business has a global reach with approximately 2,400 stores and 6,700 points of sales in around 140 countries and employs more than 18,000 people. Together with its sister companies Swarovski Optik (optical devices) and Tyrolit (abrasives), Swarovski Crystal Business forms the Swarovski Group. A responsible relationship with people and the planet is part of Swarovski’s heritage. Today this legacy is rooted in sustainability measures across the value chain, with an emphasis on circular innovation, championing diversity, inclusion and self-expression, and in the philanthropic work of the Swarovski Foundation, which supports charitable organizations bringing positive environmental and social impact.
Swarovski is an equal opportunity employer. We give our people the guts to celebrate individuality and pride ourselves on creating a workplace where people feel involved, respected, valued, connected, and heard. A place where anyone/everyone belongs. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under the law of the countries we operate in.
Swarovski is committed to Equal Employment Opportunity for all employees and will take Affirmative Action in those appropriate employment situations. All employment decisions will be made without regard to race, color, religion, age, national or ancestral origin, gender, sexual orientation, marital status, citizenship status, veteran status and disability.
Swarovski is committed to Equal Employment Opportunity for all employees and will take Affirmative Action in those appropriate employment situations. All employment decisions will be made without regard to race, color, religion, age, national or ancestral origin, gender, sexual orientation, marital status, citizenship status, veteran status and disability.
