What are the responsibilities and job description for the Director, Talent Management, Learning Experience - Field position at BoF Careers?
About Gap Inc.
Our brands bridge the gaps we see in the world. Old Navy democratizes style to ensure everyone has access to quality fashion at every price point. Athleta unleashes the potential of every woman, regardless of body size, age, or ethnicity. Banana Republic believes in sustainable luxury for all. And Gap inspires the world to bring individuality to modern, responsibly made essentials.
This simple idea - that we all deserve to belong, and on our own terms - is core to who we are as a company and how we make decisions. Our team is made up of thousands of people across the globe who take risks, think big, and do good for our customers, communities, and the planet. Ready to learn fast, create with audacity, and lead boldly? Join our team.
About the Role
As the Director, Learning Experience - Field, you will sit within HR's Talent Management organization and will lead a team focused on creating learning and development programs and experiences for retail store employees who work at Athleta, Banana Republic, Gap, and Old Navy stores globally. In this role, you will partner across HR and other business leaders to align business and talent strategies with learning strategy design and delivery. You will unlock the strength and potential of your team to develop and deliver world-class learning programs related to functional / technical training, leadership development, and new hire / onboarding training. In doing so, you will drive retail excellence and enable our talent strategies and practices to thrive.
What You'll Do
- Lead and develop a high-performing team of Learning Experience Partners who develop and implement learning solutions tailored to retail store employees - fostering collaboration across the team and driving retail store employee development consistently and at scale.
- Serve as a Talent Development SME, ensuring overarching quality and efficacy of learning solutions that address the prioritized development needs of Gap Inc. retail professionals.
- Collaborate with Talent Partners and other key leaders to design annual learning strategies that meet the priorities and needs of our business and Field population.
- Engage with Employee Experience team partners, as needed and applicable, to ensure appropriate design and delivery of learning strategies and solutions; partner with Inclusion & Belonging (I&B) to ensure learning solutions are engaging, inclusive, and aligned with the company's values and diversity initiatives.
- Support design and delivery of Talent Lifecycle Program initiatives, when needed.
- Oversee the creation, deployment, and continuous improvement of learning programs and tools that address the unique needs of retail store teams, from frontline employees to store leaders.
- Collaborate with stakeholders to assess skill gaps and operational needs, translating them into scalable and impactful learning solutions.
- Ensure learning solutions are accessible, practical, and aligned with store-level business objectives, such as sales, customer experience, and operational excellence.
- Establish standardized processes for developing and delivering learning experiences across stores, ensuring consistency while allowing for flexibility to address local and brand-specific needs.
- Lead efforts to integrate learning technologies and digital tools into the retail learning ecosystem to enhance scalability and accessibility.
- Champion a culture of continuous learning and development within retail stores, empowering employees to achieve career progression and operational success.
- Define success metrics for store learning programs and utilize data to measure program effectiveness and identify areas for improvement.
- Leverage analytics to inform decision-making and enhance the impact of learning strategies.
- Manage the end-to-end execution of learning programs, ensuring projects are delivered on time, within scope, and aligned with business goals.
- Partner with external vendors, contractors, and internal stakeholders as needed to expand learning resources and capabilities.
- Continuously improve learning strategies programs by integrating employee feedback and leveraging data to enhance the development and career progression of corporate teams.
- Lead the successful implementation of learning projects, ensuring timelines, budgets, and goals are met while maintaining a focus on the employee experience.
- Act as a trusted partner to key stakeholders by aligning learning solutions with business objectives and ensuring they support broader organizational initiatives.
Who You Are
Benefits at Gap Inc.
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
Salary Range : $147,200 - $212,100 USD
Employee pay will vary based on factors such as qualifications, experience, skill level, competencies, and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county, and state requirements.#J-18808-Ljbffr
Salary : $147,200 - $212,100
