Integration Engineer

We at Bohemia Interactive Simulations are a well-established company specializing in the development of world-leading, game-based military simulations for major NATO powers and their allies. Our mission is to advance the industry by leveraging the latest technologies and trends, including whole-world simulation, virtual reality, motion tracking, and AI.

We are seeking a motivated Integration Engineer. The Integration Engineer (IE) provides BISim technology demonstrations and capability overviews to potential customers in support of Business Development. The IE is responsible for BISim software configuration, simulation scenario development, using interoperability middleware, and integrating 3rd party COTS technologies and BISim’s technologies with various end-user simulation and training devices. This also includes prototyping the extensibility and use of BISim products to existing and future customers and actively liaising between those customers and internal BISim stakeholders. The IE will work with program managers, product management, and BD to capture customer technical needs and communicate technology gaps effectively with the engineering organization.

The IE represents BISim to our customers. They are expected to become experts with our products, creatively help customers leverage them and communicate effectively. The IE reaches back within the BISim organization for support when required. 

The IE also represents our customers to BISim itself. They support program management and product development by gathering and verifying customer requirements, investigating bugs, communicating customer use cases and product limitations, and advocating for the needs of our users.

This is a mid-level position; the successful candidate would be paired with more experienced IEs on moderately complex integration engineering tasks. The successful candidate should demonstrate some if not all of the below Key Areas of Responsibilities, Objectives, Skills, Education and Experience and Additional Attributes to a moderate standard.

Key Areas of Responsibility:

• Understand and master the gamut of BISim and Pitch products
• Understand the customer's simulation and training use cases and objectives.
• Work with BISim Project Managers, Business developers, and stakeholders to successfully deliver BISim projects and/or demonstrations to our customers, including preparing and executing formal acceptance events.
• Perform product demonstrations/reviews and facilitate Product Manager input and approvals.
• Work with internal stakeholders and external customers to provide solutions to problems relating to the integration of BISim’s products with third-party and/or bespoke equipment.
• Work on-site at customer facilities, including occasional travel to remote sites.
• Train end-users on how to use BISim software, demonstrating best-practices
• Build and maintain customer relationships by helping identify and solve their problems
• Diagnose and debug technical issues and track them in JIRA
• Coordinate lab operations such as running bespoke training events, installing software updates, or troubleshooting
• Support the Project Manager in identifying and/or clarifying customer requirements and working with the development team to turn them into backlog items
• Verifying and validating project requirements, including assisting QA with the development of Acceptance Test Procedures (ATP) to demonstrate compliance with project requirements and customer use cases
• Provide software demonstrations to potential customers
• Support industry exhibitions and trade shows
• Provide “First Touch” calls with potential customers
• Support building prototypes for customers to showcase capabilities
• Ability to obtain a secret clearance or higher.

Objectives:

• Fosters healthy and trusting relationships with customers. Understands and represents the customer to internal BISim stakeholders.
• Provide the Sales organization and our customers with strong, current and demonstrable technical expertise on BISim’s products. A BISim product “power user” with the skills and knowledge to troubleshoot and provide integration expertise for our customers.
• Demonstrates strategic thinking, Identifying and relaying potential risks and opportunities for BISim to internal stakeholders (Sales, Engineering, Product Management, PMO etc.).
• Constantly innovating technical and demonstrable skills. Involved with other BISim’s Engineering and Support teams (sprint reviews, other projects, etc) and masters of “managing chaos.”
• Constantly reporting and documenting via appropriate means to relevant BISim stakeholders.
• Possess a broad understanding of the Defence, simulation and training industry and domain from both a user and external/third-party technology perspective.

Skills:

• Basic understanding of military ground force Tactica Techniques and Procedures
• “Power user” knowledge of Windows OS (eg ability to write .bat files)
• Experience with military simulations (live, virtual, or constructive) and/or military simulation gaming
• Demonstrated public speaking and product presentation skills
• Highly organized, able to manage time and tasks effectively
• Excellent communicator

Education and Experience:

• Associate’s Degree or equivalent work experience
• Understanding of military simulations (live/virtual/constructive/gaming)
• Game design/development in any role
• Use of issue-tracking software for formal bug reporting

Additional Attributes:

• Quick thinking
• Excellent communicator
• Demonstrable passion and diligence
• Ability to work in a fast-paced environment 
• Attention to detail
• Personable
• Willingness and ability to document
• International and domestic travel will be required for this position.

What you will get:

• You start with 15 days of vacation, 3 years 20 days, and 5 years 25 days
• There are 14 paid holidays
• Benefits Medical, Dental, Vision, Life insurance, STD & LTD, FSA
• Voluntary Benefits pet insurance, home & Auto Insurance, Identity theft protection, legal plan, accident insurance
• TriNet perks with discounts and deals, attractions, concerts, car rental, hotels etc.
• Hybrid work environment