What are the responsibilities and job description for the GUEST ROOM ATTENDANT position at BOHEMIA MANOR FARM FBS?
About Bohemia Manor Farm and Winery: Bohemia Manor Farm and Winery, is an estate turned successful vineyard, winery, and event venue in Chesapeake City, Maryland. Situated on 368 acres with over two miles of breathtaking waterfront, the estate boasts a 12,750 sq. ft. Georgian-style brick home, fully renovated guest house, and multiple other buildings, all overlooking the scenic Bohemia River. With a rich history dating back to Augustine Herman, the first Lord of the manor, Bohemia Manor Farm offers the perfect combination of history and modern-day luxury. The exquisite manor home features 11 bedrooms, 9 full and 4 half baths, 10 fireplaces, a grand ballroom, temperature-controlled storage rooms, a basement, four-car garage, and a swimming pool. The Manor home was built by Senator Thomas Bayard in 1920, and restored to its former glory in 2005.
The role of the Guest Room Attendant is to ensure hotel rooms are clean, orderly, attractive, equipment operating as intended, and ready for use to meet guest arrival schedule.
Responsibilities:
- Promote and portray the VIVÂMEE Values.
- To know understand and adhere to company established policy and procedures.
- To respond to guests promptly.
- To perform cleaning operations daily in guest rooms according to company standards including the daily changing of bed linens, towels, cleaning the bathroom, dusting, vacuuming, and removal of trash.
- To refresh rooms for guests staying multiple nights (changing towels, making beds, replace amenities, etc.).
- Make-up sofa bed when required.
- To ensure the correct number of towels, washcloths, face cloths and amenities are left in each room.
- To be familiar with all rooms
- To restock housekeeping carts.
- To observe and report repairs and damages as needed.
- To replace light bulbs, hangers, irons, clocks, etc. as needed.
- Fold and assemble all sheets, pillowcases and blankets when returned from laundry 3 times per week or more if required.
- Decorate rooms with swans and flowers for special occasions.
- Turndown service for special holidays.
- Strip down all rooms upon checkout; take towels to basement; take sheets and blankets to storage bins.
- Remove all trash; turn off lights and air conditioners upon checkout during shifts.
- Assist maintenance with vacuuming halls and dusting furniture on 2nd floor lobby when needed and/or requested.
- To sort towels and sheets; load washing machine; load dryer; and, fold items from dryer.
- Deep clean rooms two times a year or when required (assisted by maintenance).
- Must be able to lift a minimum of 25 lbs.
Requirements
- Previous hotel-related experience desired.
- Ability to read, speak, understand, and communicate in basic English preferred.
- Lift up to 40lbs
The Winery & Vineyard, with 30,000 visitors per year and several hundred wine club members, is the crown jewel of the estate. The vineyard, established in 2014, boasts nearly 60,000 vines of Chardonnay, Sauvignon Blanc, Gruner Veltliner, Pinot Blanc, Cabernet Sauvignon, Cab Franc, and Pinot Noir, all producing high-quality grapes for award-winning wines. The state-of-the-art 11,500 sq. ft. production facility, 15,000 sq. ft. tasting room with ballroom and entertainment spaces, and a 5,000 sq. ft. storage barn, make this winery a top destination for wine lovers. Today, the Bohemian has recently been acquired by VIVÂMEE Hospitality, with plans to offer a complete revitalization to this beautiful 368-acre property.
The culture at Bohemia Manor Farm and Chateau is built on our shared core VIVÂMEE Virtues of: JOY, HUMILITY, & MINISTRY. JOY means that we are a true team made up of teammates who sincerely enjoy serving others and winning together. For us HUMILITY means that we recognize the infinite dignity of each other (both team members & guests) and that we seek to be helpful to everyone no matter what is asked. Additionally, we are not afraid to ask for help or admit when we make a mistake. Our version of MINISTRY means we want our hospitality to become a true gift for our guests. We have the power to transform our duties from merely a task to be completed into a means to show love for our guests. We believe this power of intentionality has the capacity to revive the souls of our guests and our team. We hire, reward, and praise our team members based on these characteristics, so it is essential that candidates are inspired to grow in these VIVÂMEE virtues in order to be a part of this wonderful team.
Disclaimer
“This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).”
Bohemia Manor Farm and Chateau is an Equal Opportunity Employer. In Compliance with the American with Disabilities Act, Bohemian may provide reasonable accommodation to qualified individuals and encourage both prospective and current employees to discuss potential accommodation with the employer.
