What are the responsibilities and job description for the Host/Server position at Boil Bay Henrico?
Job Summary
We are seeking a friendly and efficient Host and experienced Server to join our dynamic team in a fast-paced restaurant environment. The ideal candidate will have a passion for hospitality and a commitment to providing exceptional guest experiences. As a Host/Server, you will be the first point of contact for our guests, responsible for creating a welcoming atmosphere and ensuring that each guest receives outstanding service throughout their dining experience.
Duties
- Greet and seat guests promptly upon arrival, ensuring they feel welcomed and valued.
- Manage reservations and waitlists using Aloha POS or similar systems to optimize seating efficiency.
- Take food and drink orders accurately and efficiently, utilizing strong customer service skills.
- Provide detailed menu information, including daily specials, to enhance the guest experience.
- Maintain cleanliness and organization of the dining area, ensuring a pleasant environment for guests.
- Assist with food service as needed, ensuring timely delivery of orders to tables.
- Handle guest inquiries and concerns with professionalism, aiming to resolve any issues promptly.
- Collaborate with kitchen staff and other team members to ensure smooth operations during service hours.
Experience
- Previous experience in food service or hospitality is preferred .
- Familiarity with POS or similar point-of-sale systems is a plus.
- Strong customer service skills with an emphasis on guest relations and satisfaction.
- Excellent phone etiquette for handling reservations and inquiries.
- Ability to work well under pressure in a fast-paced environment while maintaining attention to detail.
- A positive attitude and willingness to help both guests and team members are essential for success in this role.
Join our team as a Host/Server where your dedication to guest services will shine! We look forward to welcoming you aboard!
Job Types: Full-time, Part-time
Pay: $13.00 - $25.00 per hour
Expected hours: 20 – 40 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Night shift
Work Location: In person
Salary : $13 - $25