What are the responsibilities and job description for the Program Manager position at boingo?
Program Manager – DAS, Public Safety
Boingo Wireless is looking for an experienced Program Manager to manage the buildouts of DAS in a variety of venues, including Hospital, Hotels, Commercial Real Estate, etc.
As our Program Manager in Miami, you will oversee the team managing wireless construction projects, including project status tracking, data, deployment calls, coordinating site visits, site walks, and on-site inspections. You will track & report on projects to ensure successful implementation of DAS and Public Safety / ERRCS projects. This position will cover projects in Florida and the Southeast
Responsibilities:
- Work cross-functionally with field engineering, quality assurance, product management, marketing, operations, business development, and professional services through the network buildout and project lifecycle.
- Maintain strong communication with clients, administrative staff, contractors, general contractors (GCs), and authorities having jurisdiction (AHJs).
- Assess project risk factors and recommend appropriate courses of action to mitigate.
- Lead and manage recurring partner requirements, service levels, reporting, and change.
- Manage quality assurance and Key Performance Indicators (KPI’s) including formal reporting requirements and meetings.
- Working with the team in a positive and professional manner to ensure customer satisfaction remains our team’s number one goal.
- Coordinate activities with construction managers and department heads to ensure implementation of the program according to the company methodology, processes, and schedule to make sure deliverables are accomplished.
Requirements:
- 6 years’ experience as Program Manager or Project Manager for DAS, Public Safety, ERRCS projects.
- Assume responsibility for driving and delivering multiple DAS network installation projects, both pre- and post-construction.
- Strong leadership and management experience with proven ability to direct the work of others and make quick decisions as well as communicate and report effectively.
- Experience in the technical aspects of network deployment, and construction project lifecycle operations.
- Experience managing budgets for a mix of large, medium, and small projects.
- Experience setting the priorities, given deadlines and other constraints.
- Self-motivated with a proactive approach to working with diverse teams.
- Live in the Miami, FL area, and able to travel regionally, and occasionally out-of-state.
Perks & Benefits
- Health, dental, vision
- 401(k) match – immediate vesting
- Generous vacation plan
- Phone / internet reimbursement
- Gym reimbursement
- Tuition reimbursement
- 12 weeks paid parental leave
Meet Boingo
Boingo Wireless, Inc. helps the world stay connected. Our vast footprint of Wi-Fi and cellular networks covers more than a million locations and reaches over a billion consumers annually – in places as varied as airports, stadiums, and military bases.
We’re an enthusiastic team, dedicated to growing our business by building amazing, valuable products. Boingo boasts a collaborative work environment, with training, activities, and open communication. We offer a robust benefits package. It’s no wonder we’ve been named among the Best Places to Work 14 times and counting!
Boingo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
