Deli Shift Lead

Description

Qualifications

WHO WE ARE: 

The Boise Co-op, established in 1973 by health-conscious individuals, has evolved from a small food-buying club to a thriving community of over 50,000 active Co-Owners. With two grocery store locations in the North End and the Village at Meridian, and three sub-brands (Wine Shop, Pet Shop, and Uncorked Wine Bar) nestled within our North End shopping center, we've become more than just a grocery store; we're the quintessential local gathering place. At the heart of our ethos is a commitment to community connections, education, delicious food, and quality products sourced from trusted partners. Independent and caring, we lead with our hearts and give back to those who shape our identity. We are not just a business; we are your neighbors. We are the Boise Co-op. 

We are seeking an experienced Back-of-House Deli Lead to be responsible for performing all the functions of the cooks at a high execution level to demonstrate and model our high expectations. They are to perform, train, monitor and coach towards these standards in food quality, consistency, food & team safety and protocols, customer service standards, adherence to policies and procedures while maintaining a positive atmosphere within our Boise Co-op culture.

Responsibilities and Duties:

• The Deli Lead BOH is responsible for training, monitoring, coaching and managing all aspects of the back-of-house (BOH) Deli.
• Provide consistently positive customer engagement and communication.
• Uphold and enforce high levels of food safety standards and practices.
• Obtain a 95% or better score on all our EcoSure audits.
• Plan for forecasted sales and build labor needs into the schedule, making daily evaluations of department needs for the day. 
• Model respectful communication with front-of-house (FOH) and back-of-house (BOH) regarding production needs in a timely manner.
• Ensure the preparation of assigned foods are according to the approved recipes and are made in an efficient manner.
• Ensure we are reducing waste and shrink by following pars, executing samples, and completing the daily shrink reporting while ensuring its accuracy.
• Assign and check for the accurate completion of the packaging, dating & labeling of products in the correct containers.
• Coach and train staff in a variety of different tasks and procedures as often as possible.     
• Monitor the cleanliness of assigned stations throughout the day as needed for food safety and ensuring the floors are free from debris.
• Assign and fill in on the sales floor to ensure we are 100% in-stock using proper food rotation standards.
• Safely and effectively use small and large kitchen equipment including ovens, stove, tilt skillet, immersion blenders, food processors, mixers and other kitchen equipment.
• Ability to order products according to vendor schedules and deadlines. Ensure proper rotation practices are being followed.
• Daily communication via Microsoft Teams and email including coaching opportunities, daily notes, or other important notes.
• Complete any other duties assigned by your Department Manager, Assistant Department Manager or Store Manager.

Qualifications and Skills:

• Ability to problem solve within our protocols and guidelines to satisfy our customers.
• Demonstrates quality and accurate communication skills that are clear, concise and constructive.
• Shows a high level of positive engagement and interaction with various people and situations.
• Ability to work within a team-oriented environment toward a common goal encouraging each other toward success. 
• Demonstrated ability to accept and give constructive feedback professionally with a growth mindset toward self-improvement.
• Demonstrates flexibility toward changing priorities with the ability to stay focused and accomplish goals while multi-tasking in a fast-paced environment. 
• Knowledge and experience with food handling protocols. 
• Knowledge and experience with knife safety skills.
• High achiever that is goal oriented and focuses on results while working in a safe and clean manner with our customer in mind simultaneously.
• Ability to follow directions both verbal and written, read recipes and understand cooking measurements.
• Active knowledge of computers and Microsoft office suite for emails and other functions as needed.
• Able to work a flexible schedule to meet the needs of the department including early mornings, evenings and weekends.
• Adhere to scheduled shifts and be ready for work when shift begins.
• Ability to consistently be at work and on time.
• Perform all other duties as assigned.

Education and Experience:

• High School Diploma or GED
• Food handling permits are required.
• Serv-safe Certifications are recommended.
• Culinary School or similar programs encouraged but not required.
• Experience in the service industry encouraged but not required.

Physical Demands:

Sufficient physical ability and mobility to work in a grocery setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight, up to 50lbs; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information.

Working Environment:

Work is performed primarily in a grocery store setting with extensive public contact and frequent interruptions.

It is the policy of Boise Co-Op that qualified individuals with disabilities are not discriminated against because of their disabilities in regard to job application procedures, hiring, and other terms and conditions of employment. It is further the policy of Boise Co-Op to provide reasonable accommodations to qualified individuals with disabilities in all aspects of the employment process. Boise Co-Op is prepared to modify or adjust the job application process or the job or work environment to make reasonable accommodations to the known physical or mental limitations of the applicant or employee to enable the applicant or employee to be considered for the position he or she desires, to perform the essential functions of the position in question, or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation will impose an undue hardship. If reasonable accommodation is needed, please contact the HR Department by phone (208) 472-4507.

Boise Co-op is an Equal Opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, age, color, religion, gender, gender identity, sexual orientation, national origin, disability, protected Veteran status or any other protected category under applicable state/federal law.  The Boise Co-op participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.