General or Assistant Manager Application

Bojangles is hiring general and assistant managers is many locations!!!

General manager requires 3-5 years of management experience, while the assistant manager position requires only 1 year of management experience. More info is listed below on both jobs.

ASSISTANT MANAGER

JOB RESPONSIBILITIES

• Maintains highest personal hygiene and professional appearance at all times while holding both Team Members and Management to the Bojangles standard.
• Creates long-term goals and action plans for QSC. Ultimately responsible for the QSC level of the store at all times.
• Responsible for all facilities management, store equipment, including calibrations, repairs, preventive maintenance, and energy conservation.
• Can manage opening/transition/closing shifts without supervision.
• Maintains holding times, service speed, raw and finished product quality, cleanliness and sanitation.
• Supervises preparation and positioning of people, equipment, and products for each shift.
• Resolves customer complaints with respect and care.
• Supervises delivery of raw products.
• Follows up on maintenance person during shift.
• Shows an ability to confidently perform and train all Team Member functions.

SALES

• Creates long-term store objectives and action plans for sales.
• Executes local store marketing activities and extensions of company promotions.
• Defines trading area, competitors, and traffic generators.
• Responsible for store implementation of new products and procedures.
• Displays correct and accurate POP materials.
• Communicates sales building ideas with Marketing Department.
• Follows up on procedures that support market promotions.

PROFIT

• Projects annual sales and profit plan.
• Responsible for holding line items within budget.
• Checks store period reports for accuracy.
• Reconciles period P & L with accounting.
• Ensures all security procedures are followed.
• Controls labor, waste, and cash.

PEOPLE

• Responsible for staffing of Team Members and development of Shift Leaders.
• Assists in management recruitment.
• Evaluates potential manager candidates from Team Members.
• Executes in store recruitment programs.
• Interviews, hires, and trains Team Members.
• Responsible for the retention of Team Members and management.
• Ensures that labor laws are enforced.
• Responsible for support of overall Management and Team Member development programs.
• Ensures that employee benefits are properly administered.
• Conducts performance reviews with GM on Shift Managers and Team Members.
• Sets goals for development of Shift Managers and Team Members.
• Personally trains Shift Managers and Team.
• Handles corrective action and/or terminations according to company policy.
• Helps conduct Management Team and Team Member meetings.

ADMINISTRATION

• Assists in conducting performance reviews.
• Shows an understanding of Hot Schedules and uses the tool to write both crew and manager’s schedules.
• Assist in maintaining all employee personnel files (POC’s up to date, etc.).
• Helps General Manager with completion all store reports.
• Assumes responsibility for following proper store-wide safe and cash procedures including balancing registers, writing bank deposits, maintaining cash logs, and auditing finances when necessary.
• Utilizes computerized build-to and is in charge of ordering.
• Utilizes bin prediction level charts.Completes all MIC paperwork.
• Completes weekly inventories.
• Lists invoices on MRR.
• Maintains store safety checklists.
• Completes all required logs.
• Completes daily, midweek, and weekly inventories.
• Complies with all policies and procedures as directed in Security/Loss Prevention Guide and Human Resources Guide.

PROMOTIONAL OPPORTUNITIES

This position will be used to determine candidates for the position of General Manager.

Requirements:

• Must be able to work a 10 hour shift five times a week. (50 Hour Work Week)
• Must be able to run, open, and close shifts without supervision.
• Develop people. All training in unit. Interview and select people. Employee performance reviews.
• Complete weekly reports.
• Must have completed Bojangles’ required classes before promotion.
• Must pass Field Exam with 90% or better.
• Must be Servsafe® certified or complete Servsafe® Class within first 6 months of employment.
• Must be able to lift up to 25lbs.
• Must be 18 years of age or older.
• Must have valid driver’s license.
• Must have one year management experience. QSR preferred.

GENERAL MANAGER

JOB RESPONSIBILITIES

• Always maintains highest personal and professional appearance. Assumes responsibility for the store-wide adherence to Bojangles uniform and grooming standards.
• Creates long-term goals and action plans for QSC. Ultimately responsible for the QSC level of the store always.
• Responsible for all facilities management, store equipment, including calibrations, repairs, preventive maintenance, and energy conservation.
• Responsible for staffing of Team Members and development of Shift Leaders.
• Assists in management recruitment.
• Evaluates potential manager candidates from Team Members.
• Executes in store recruitment programs.
• Interviews, hires, and trains Team Members and Managers.
• Responsible for the retention of Team Members and Management.
• Ensures that labor laws are enforced.
• Responsible for the overall Management and Team Member development programs.
• Ensures that employee benefits are properly administered.
• Conducts performance reviews with AD on Managers and Team Members.
• Sets goals for development of Shift Managers and Team Members.
• Handles corrective action and/or terminations according to company policy.
• Helps conduct Management Team and Team Member meetings.

ADMINISTRATION

• Assumes responsibility for following proper store-wide safe and cash procedures including balancing registers, writing bank deposits, maintaining cash logs, and auditing finances when necessary.
• Plans, schedules, and approves performance reviews.
• Insures timely and thorough processing of all insurance claims.
• Shows an understanding of Hot Schedules and utilizes the tool to write effective crew and manager’s schedules with a focus on labor control and customer experience.
• Responsible for all employee personnel files.
• Helps complete all store reports.
• Responsible for safe contents.
• Creates and utilizes a computerized build-to and is in charge of ordering.
• Utilizes bin prediction level charts.
• Completes all Management paperwork.
• Completes documentation and updates in store personnel files.
• Completes weekly inventories.
• Maintains store safety checklists.
• Completes all required logs.
• Completes daily, midweek, and weekly inventories.
• Complies with all policies and procedures as directed in Security/Loss Prevention Guide and Human Resources Guide.

Requirements:

• Must be able to work a 10 hour shift five times a week (50 Hour Work Week)
• Must be able to run, open, and close shifts without supervision.
• Responsible for selection and development of all store employees including interviewing, training, and employee performance reviews.
• Complete weekly reports.
• Must have completed Bojangles’ required classes before promotion.
• Must pass Field Exam with 90% or better.
• Must be Servsafe® certified or complete Servsafe® Class within first 6 months of employment.
• Must be able to lift up to 25lbs.
• Must be 18 years of age or older.
• Must have valid driver’s license.
• Must have 3-5 years management experience. QSR preferred.