What are the responsibilities and job description for the Customer Support Assistant position at Bold MK?
Department: Bold MK
Location: Las Vegas
Compensation: $39,000 - $42,000 / year
Job Description
We are seeking a dedicated and professional Customer Support Assistant to join our team at Bold MK. In this role, you will be responsible for providing excellent customer service, handling inquiries, and assisting with day-to-day customer-related tasks. This position is perfect for someone who enjoys problem-solving and ensuring customer satisfaction.
Key Responsibilities
Responsibilities
- Provide timely and effective customer support through phone and email communication
- Address customer inquiries and resolve issues efficiently
- Maintain detailed and accurate records of customer interactions
- Collaborate with internal teams to ensure customer satisfaction
- Assist with the processing of orders, returns, and exchanges
- Continuously strive to improve the customer experience
- Stay up-to-date with product information and company policies
Skills & Qualifications
- Excellent communication skills, both written and verbal
- Strong problem-solving and troubleshooting abilities
- Ability to work independently and as part of a team
- Detail-oriented with strong organizational skills
- Previous experience in customer service or a related field is preferred
- Ability to handle multiple tasks in a fast-paced environment
Benefits
- Competitive salary range of $39,000 - $42,000 per year
- Opportunities for growth and career advancement within the company
- Comprehensive training and professional development
- Friendly and supportive work environment
- Health and wellness benefits package
Salary : $39,000 - $42,000
