What are the responsibilities and job description for the Senior Solution Architect, Salesforce Marketing Cloud position at Bold Orange?
About Bold Orange : Bold Orange (BOCO) is a customer experience company. We believe authentic human connections are the single most important driver of business and societal progress. We exist to create these connections across the customer lifecycle, from acquisition to engagement to retention. Our culture is one of curiosity, collaboration, proactivity and always bringing the outside, future-focused perspective to our clients. Position Summary : The Senior Solution Architect position is a key role within our Technology Team. This role proactively and comprehensively partners with clients, translating business needs into solutions that leverage the suite of Salesforce Marketing Products. This role will provide the necessary client and team leadership to ensure delivery excellence and best-in-class solutions that drive outcomes and innovation for our clients. The ideal candidate would have an agency / consultancy background and be known to thrive in a collaborative team environment. Duties and Responsibilities :
- Ability to understand complex data models and enterprise architectures and articulate what data is needed to support the business objectives, how it should be organized and how it can best be integrated with Salesforce platforms.
- Lead clients through discovery & requirement gathering, focusing on building relationships and inspiring adoption & innovation.
- Collaborate with stakeholders to translate epics, features, and user stories that reflect client and user requirements into a client’s technology solution roadmap.
- Create and present solution documentation, keeping both internal and external stakeholders informed and engaged.
- Document requirements, design architecture diagrams, perform platform configuration, test, document, implement and train on Salesforce Marketing Cloud.
- Partner with clients on project-based work as a Salesforce Marketing Cloud subject matter expert, executing thoughtfully through delivery and providing recommendations for platform adoption and optimizations.
- Lead new business pursuits related to Salesforce, providing oversight to scope, resources and delivery plan.
- Provide leadership around and adhere to Email, Web, Push and SMS channel best practices.
- Create, edit and manipulate medium to complex SQL and AMPScript.
- Edit existing HTML, CSS, JSON and SSJS.
- Build audiences and segments using complex logic across multiple data sets.
- Develop and adhere to rigorous QA process.
- Proactively present and deploy optimization activities to clients and internal teams.
- Partner with Marketing Automation Managers on project tasks, guiding their work and assisting with knowledge transfer and training.
- Lead ongoing practice knowledge sharing, bringing forth ideas and solutions for innovative positioning and offerings as it relates to client support.
- Partner with analytics to identify and access data source systems for analysis and reporting.
- Participate in content development and thought leadership to support growth within our Salesforce practice.
Required Qualifications :
Salary Range : At the time of this posting the range for this position is $100k - $210k nationally. Final compensation could vary widely depending on local markets and the ideal hire's skills and experience. Who We Are :
The experience expected from applicants, as well as additional skills and qualifications needed for this job are listed below.
Our tone is professionally sassy. We embrace meat raffles, hot seats, and the occasional Jell‑O shot. We like staff meetings that are informative, educational, and at times, damn funny. We believe in no hierarchy, no bullshit, no politics. Just honest, hard work and great fun. Equal Opportunity Employer :
We are an equal opportunity employer, dedicated to a policy of nondiscrimination in employment on any basis including race, color, creed, gender, sexual orientation, age, disability, religion, national origin, marital status, familial status, ancestry, status as a veteran, status with regard to public assistance and any other characteristic protected by law. Bold Orange does not and will not discriminate against employees, prospective employees, clients, or vendors.
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Salary : $100,000 - $210,000
