Supported Housing Program Manager

Job Description

Job Description

ABOUT THE ORGANIZATION :

Established in 1970, Boley Centers, Inc., is a private, non-profit organization serving individuals with mental disabilities, individuals and families who are homeless, Veterans and youth in Pinellas County.

BENEFITS :

10 paid holidays per year

Paid Time Off

Medical / Dental / Vision / Life Insurance

Tuition reimbursement

Continuing education, reimbursement for professional certifications, licensure and qualified supervision

JOB SUMMARY :

Responsibilities for management of the Supported Housing program and related facilities. Oversees the delivery of services and assures services are delivered in accordance with regulations and regional policy. Supervises staff, completes documentation and documentation reviews as well as ensures program goals are completed within guidelines. Establishes, administers, and manages the Supported Housing Team and the wrap around clinical services they provide. This team provides comprehensive assessments, treatment plans, interventions that include Psychosocial Rehabilitation, direct support services, and resource coordination for clients living in Boley’s housing.

PRIMARY JOB FUNCTIONS :

• Monitors assigned facilities to determine adequacy of services provided to residents. Recommends and takes corrective actions as necessary and appropriate. Coordinates with appropriate individuals regarding consumer related problems and issues. Ensures proper resolutions are determined and implemented.
• Ensures, by frequent inspection, that assigned facilities are maintained in good repair and meet CARF requirements. Coordinates, as necessary, maintenance and repair of facilities. Formulates and implements corrective actions in response to inspections by AHCA, DCF, CARF and other regulatory agencies.
• Attends various committee meetings and activities as assigned or scheduled which may involve treatment plan reviews, staff and management related issues, training, quality improvement, utilization review and others as appropriate.
• Ensure accurate census data are consistently maintained and that movement is appropriately reported. Maintains proper documentation related to intake, transfer, discharge and other consumer movement.
• Coordinates the activities of team members so the principles of the recovery model are effectively implemented. Develops responsive services for consumers, ensures consumer needs and priorities are met and works with team members to assess the needs of each consumer to develop meaningful and individualized recovery goals.
• Documents individual and team activities including individual services and program outcomes. Prepares reports as required. Participates in program planning meetings that facilitate the implementation of the supported housing program.
• Monitors program budget and approves use of support funds.
• Coordinates access of community resources to supported housing staff through training, counseling, and assistance. Monitors the quality and timeliness of consumer treatment plans per guidelines and ensures staff compliance with Medicaid, CARF and other requirements.
• Recommends selection of team members, monitors training and evaluates performance.
• Approves and completes check requests as well as ensuring receipts are submitted.
• Directs the day-to-day clinical operations of the team including, but not limited to, hiring, work assignments and performance management, scheduling staff hours to assure appropriate coverage for client care; lead the weekly team meetings, and provide monthly individual staff supervision.
• Operates own or agency vehicle to transport clients and / or travel between locations.
• Supervises medical records management assuring maintenance of records follows agency policies, Medicaid, and other third-party payment requirements; ensures that staff are trained regarding medical record requirements; regularly reviews client assessments, reviews, and approves treatment plans, and progress notes.
• Initiates and maintains relationships, in coordination with the agency’s internal secondary services, with law enforcement, local Crisis Stabilization Units and Detox facilities.
• Directs and coordinates the client admission process and treatment, rehabilitation, and support services of the program in coordination with the Supported Housing Team.
• Directs Supported Housing staff to schedule and complete the client’s initial agency and program admission paperwork.
• Directs and monitors the completion of assigned duties for the Supported Housing Specialists (SHS) to include completion of Biopsychosocial, assessments, Treatment Plans, and related documentation.
• Ensures established program goals, productivity standards and outcomes are achieved by the SH Program.
• Directs the Supported Housing Specialists to develop the individual treatment plan; and provides clinical supervision of the development of the comprehensive assessment and the treatment plan for each client.

SECONDARY JOB FUNCTIONS :

EDUCATION AND EXPERIENCE :

Master's Degree in social work or mental health counseling. LCSW / LMHC and CAP required. Registered counseling intern will be considered if within six months of license and licensure exam has already been passed. Education must be from an accredited school, college, or university. Must be licensed or license eligible.

Minimum of five years relevant experience with significant experience in administration, case management, staff supervision. Experience working with high-risk individuals and families with minor children. Experience working with veterans. Experience working with Severe Persistent Mental Illnesses.

Knowledge of Severe Persistent Mental Illnesses and related terminology and treatment, clinical services management, and supervision practices. Understanding of Trauma Informed Care, Adverse Childhood Experiences, impacts of Traumatic Brain Injury, Post Traumatic Stress disorder, and Personality Disorders.

SKILLS AND ABILITIES :

Good skills and demonstrated abilities preferred in planning, organizing, directing, staffing, controlling, counseling, Clinical / crisis intervention, communication - verbal and / or written, interpersonal and public relations, staff supervision, coordination / cooperation, problem solving, decision making, self-management, and such others that are usually and customarily considered necessary for the satisfactory completion of essential duties. Proficient in Motivational Interviewing, De-escalation skills, Harm Reduction and Crisis management.

PERFORMANCE STANDARDS :

Must comply with all work-related rules and standards including, but not limited to attendance. Must not present a direct threat to the safety or health of self or others.

WORK CONDITIONS AND PHYSICAL REQUIREMENTS :

Work is performed indoors to include office setting and outdoors; time spent in each setting varies depending on daily activities undertaken. Exposure to such environmental conditions as fumes, odors, dust, variable temperatures, and uncomfortable noise at various levels may occur. Potential physical hazard may exist when dealing with difficult or unstable client. Special conditions including, but not necessarily limited to occasional overtime, occasional out-of-town / overnight travel, on-call duty, free of communicable diseases in transmittable stage certification, food service training may be applicable.

SAFETY EQUIPMENT AND WORK MATERIALS :

May include, but may not necessarily be limited to telephone, standard office

equipment / materials ; automobile / van; standard household appliances; standard household

cleaning equipment / materials ; food preparation tools, equipment and materials.

May include, but may not necessarily be limited to, use of vehicle seat belts, protective gloves / mitts / apron, weight (lifting) belt. Special or unusual circumstances may require use of emergency safety equipment / materials including but not necessarily limited to fire extinguisher, first aid equipment / materials, etc.

SPECIAL REQUIREMENTS :

Valid Florida driver's license, insurance and own transportation required.

Must pass a level II background check and drug screen.

Reasonable accommodations will be made for otherwise qualified individuals with a disability. Veterans encouraged to apply. Boley Centers is a drug-free workplace that adheres to federal regulations as it pertains to marijuana use.

EOE / ADA / VETERANS / DFWP