What are the responsibilities and job description for the Account Management Coordinator position at Bollman Hat Company?
We are seeking a highly skilled Credit and Compliance Specialist to join our credit team at the Bollman Hat Company. This role is responsible for managing credit and compliance accounts, processing chargebacks, and supporting customer service operations.
About the Role:
This position requires a strong analytical mind with excellent communication and negotiation skills. The ideal candidate will have experience in credit and collections, accounts receivable, or a related financial role, and be proficient in ERP systems and Microsoft Office, particularly Excel.
Responsibilities:
- Manage and evaluate credit risk for key accounts
- Conduct high-level credit and customer service analyses to assess account performance
- Handle chargebacks, deductions, and disputes, collaborating with internal teams to resolve discrepancies
- Oversee compliance accounts and ensure adherence to company credit policies and procedures
Requirements:
- Certificate or an associate or bachelor's degree in finance, Accounting, Business Administration, or a related field preferred
- 2 years of experience in credit and collections, accounts receivable, or a related financial role
- Strong analytical skills with the ability to perform high-level credit and customer service assessments
- Proficiency in ERP systems and Microsoft Office, particularly Excel
- Excellent communication and negotiation skills to manage customer relationships effectively
- High attention to detail with strong organizational and problem-solving abilities
- Ability to work independently while collaborating with cross-functional teams
