What are the responsibilities and job description for the Order Fulfillment Coordinator position at Bollman Hat Company?
About the Position: The Credit & Collection Coordinator will play a critical role in supporting our customer service team and ensuring timely and accurate resolution of customer issues.
Responsibilities:
- Manage and evaluate credit risk for BHE, BHC, and key accounts.
- Conduct high-level credit and customer service analyses to assess account performance.
- Handle chargebacks, deductions, and disputes, collaborating with internal teams to resolve discrepancies.
- Oversee compliance accounts and ensure adherence to company credit policies and procedures.
- Process and maintain accurate records of manual credits and invoices.
About Us: Bollman Hat Company is dedicated to delivering exceptional quality and value to our customers. We are committed to fostering a culture of innovation and excellence.
