What are the responsibilities and job description for the Counter Staff position at Bolt Hospitality Group?
Location: Wilmington, DE
Pay: $18 per hour tips
Opportunity for growth within Bolt Hospitality Group
Great Big Jerk, part of Bolt Hospitality Group, is looking for a dedicated and motivated Counter Staff member to lead the front-of-house operations at our Wilmington, Delaware location. This is more than just a counter job—it’s an opportunity to take on a business leadership role, train staff, and grow within a dynamic restaurant group that includes multiple hospitality concepts.
Bolt Hospitality Group Concepts:
- Great Big Jerk – A bold and flavorful Caribbean-inspired takeout concept.
- The Haven Social – A vibrant dining and craft cocktail experience with an upscale yet approachable atmosphere.
- Full Circle Food – A modern, fresh, and locally inspired approach to catering and prepared meals.
If you have management skills, thrive in a fast-paced environment, and enjoy leading a team, this is a great opportunity to develop your career in hospitality.
Responsibilities:- Oversee high-volume takeout operations, ensuring efficiency and quality service.
- Lead and train counter staff, ensuring excellent customer service and smooth daily operations.
- Multitask effectively, managing orders, payments, and customer interactions.
- Maintain a clean, organized, and well-stocked front-of-house area.
- Ensure all orders are prepared and packaged correctly before leaving the counter.
- Handle cash and electronic payments accurately and responsibly.
- Support overall business operations and collaborate with kitchen staff for seamless service.
- Experience in food service, quick service, or restaurant counter operations preferred.
- Strong leadership skills with the ability to train and manage team members.
- Ability to multitask and thrive in a high-volume, fast-paced environment.
- Customer service mindset with excellent communication and problem-solving skills.
- Organized and detail-oriented, ensuring accuracy and efficiency at the counter.
- Comfortable handling cash, POS systems, and takeout order management.
- Competitive hourly pay of $18 tips
- Leadership experience with opportunity to grow within Bolt Hospitality Group
- Supportive and fast-paced team environment
If you’re ready to take on a leadership role in a thriving takeout operation and want room to grow in the restaurant industry, we want to hear from you!
Salary : $18