Front Desk Receptionist

Job Summary:

We are seeking a professional, organized, and personable Front Desk Clinic Administrator to join our chiropractic clinic team. This individual will play a key role in delivering excellent customer service to our patients, managing front-office operations, and assisting with the smooth flow of the clinic's daily activities.

Key Responsibilities:

• Patient Interaction: Greet patients warmly, answer questions, and assist with any initial inquiries.
• Appointment Scheduling: Schedule patient appointments and manage the calendar.
• Phone Management: Answer inbound calls, handle patient inquiries, and direct calls to the appropriate staff.
• Patient Check-in/Check-out: Manage patient check-ins, verify personal information, and ensure all necessary paperwork is completed.
• Billing & Payments: Process patient payments, handle billing inquiries, and manage the collection of co-pays.
• Electronic Health Records (EHR) Management: Maintain accurate patient records, update EHRs, and ensure all documents are properly filed.
• Office Maintenance: Ensure the front office area is clean, organized, and welcoming for patients.
• Customer Service: Handle patient concerns professionally, ensuring a positive experience and high level of satisfaction.
• Miscellaneous Administrative Duties: Perform other administrative tasks such as managing supplies, processing incoming mail, and assisting with marketing initiatives.

Qualifications:

• Education: High school diploma or equivalent (associate’s or bachelor’s degree preferred).
• Experience: Prior experience in administration is preferred.
• Skills:
• Bilingual is a huge plus!
• Excellent interpersonal and communication skills.
• Strong organizational skills and attention to detail.
• Familiarity with office software (e.g., Microsoft Office) and Electronic Health Records (EHR) systems.
• Ability to multitask and work in a fast-paced environment.

Attributes:

• Friendly and welcoming demeanor with patients.
• Strong customer service orientation.
• Ability to maintain confidentiality and adhere to HIPAA guidelines.
• Team player with a positive attitude.
• Strong problem-solving skills and ability to work independently.

Benefits:

• Competitive pay based on experience.
• Opportunities for growth within the clinic.
• Paid time off and holidays.

Job Type: Full-time

Pay: From $18.00 per hour

Expected hours: 36 per week

Benefits:

• Paid time off

Schedule:

• 8 hour shift

Language:

• Spanish (Preferred)

Ability to Commute:

• Marble Falls, TX 78654 (Required)

Work Location: In person

Salary : $18