Director of Human Resources - CHASE CENTER / Bon Appetit Food Management

Position Title: Bon Appetit Director of Human Resources @ Chase Center

Chase Center, home of the World Champion Golden State Warriors, is seeking a Director of Human Resources. Bon Appetit at Chase Center is dedicated to be the benchmark in Sports & Entertainment food service.

POSITION TITLE: Director of Human Resources

PROPERTY: Chase Center

DEPARTMENT: Bon Appetit Management Company

STATUS: Exempt (Salaried)

REPORTS TO: Vice President of Hospitality

POSITION SUMMARY

Working closely with the Vice President of Hospitality, the Director of Human Resources will be essential in planning, organizing, directing and controlling all facets of the Human Resources department. The department will provide human resources support to attract, retain, develop, and recognize Bon Appétit employees within the business. This position will work in partnership with Directors, Managers, Employees and Corporate HR to support our operations.

The Director of Human Resources will provide education in the areas of performance management, training and development, handling complex investigations, advising on staffing and recruiting strategies, talent review conversations, engagement survey follow-up, employee recognition, compensation, providing advice in compliance with federal, state and local regulations and working in a union environment.

As a Director of Human Resources for one of our multi-faceted client locations, the successful candidate should possess savvy business skills and be a highly motivated professional with a proven ability to establish excellent working relationships with various team members.

The Director of Human Resources is a self-starter, detail-oriented, highly motivated, with the ability to execute and develop quality work as necessary with the highest standards and attention to detail throughout all phases of a project. Collaboration, organization, and time management skills are crucial to success in this position.

ESSENTIAL FUNCTIONS

• Provides strategic and tactical support to the Vice President of Operations and a team of managers, chefs and other leaders in the areas of recruitment and selection, assessment, training and development, retention, engagement and compliance.
• Works with company HR Service Center on HR activity in the accounts, elevated investigations, and identifying trends.
• Reviews various reports such as turnover analysis, training compliance, performance appraisals, and other HR programs.
• Work with senior managers to build a high performing team that works together effectively, with high morale and engagement, and holds people accountable to our high standards
• Keeps the account updated on company policy and procedure in accordance with federal, state and local laws and regulations.
• Works with managers to develop and execute recruitment plans, and provides advice on the posting, interviewing and selection processes.
• Provides advice and support for employee on-boarding, including guidance on offer letters, I9 processes, background checks and orientation.
• Conducts training courses with HR content to include the open communication process, updated legislative procedures, handbook, policies and procedures, wage/hour, benefits, code of conduct and client special requirements.
• Provides support and advice in the areas of performance management, performance appraisals, and staff development programs
• Participates in union negotiations and the grievance process
• Engages in workforce planning with senior team to project needs and plan accordingly
• Provides support for the engagement survey process
• Assists with complex safety and worker’s compensation cases.
• Works with the LOA Department on complicated cases.
• Manages sensitive and confidential information responsibly to include coaching documents, wages, and performance action plans.

MINIMUM QUALIFICATIONS

• Union Experience is a required for this position
• A 4-year degree in HR Management, Psychology or Business Management preferred.
• A minimum of 10 years of work experience in lieu of a degree.
• 7-10 years of previous HR Manager experience preferably in the hospitality industry.
• Good working knowledge of human resources especially in California
• Experience working in a union environment is a plus
• Has knowledge of payroll concepts, employee relations, policies and procedures, employment practices, compensation, LOA, FMLA, performance management and training.
• Strong analytical skills and ability to make recommendations, demonstrates organizational skills, problem-solving skills, active listening and critical thinking skills.
• Excellent written and verbal communication skills.
• Strong presentation and facilitation skills.
• Demonstrated ability to handle difficult employee situations effectively.
• Demonstrates skill in prioritizing competing work assignments, employing political acumen and integrating information to determine appropriate courses of action and their implications.
• Must be able to handle sensitive issues with confidentiality, tact, and discretion

WORK CONDITIONS

· This is an on-site positon and will require presence at Chase Center

· This is an event based schedule and will require night and weekend availability

IMPORTANT NOTICE

· This job description is not an exclusive or exhaustive list of all job functions that a Team Member in this position may be asked to perform from time to time. Duties and responsibilities can be changed, expanded, reduced or delegated by management to meet the business needs of the property.

· Team Member is required to sign this document in the space provided below, acknowledging receipt and comprehension of this job description.

Associates at Bon Appetit are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. *Los Angeles applicants: Compass Group will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box ordinance)

Job Type: Full-time

Pay: From $130,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• Evening shift
• Holidays
• Monday to Friday
• Night shift
• Weekends as needed

Work Location: In person

Salary : $130,000 - $0