Clinical Practice Administrator

Under the supervision of the Director of Medical Group, the Clinical Practice Administrator manages the daily administrative practice operations and the clinical operations within the Bon Secours Charity Medical Group practices to provide the highest quality of services to patients in a hospital-based, community-based, or private-based practice care setting. Additionally, this position provides oversight and training in all areas of day-to-day practice operations and resources utilization.

Responsibilities:

• Serves as a liaison between Practitioners and office staff to coordinate successful delivery of care and services.
• Reviews correspondence, memoranda, and routine reports and communicates and distributes as appropriate to the staff.
• Ensures practice is open and operating during scheduled business hours, and ensures telephones are covered, and transferred as appropriate for off-hours.
• Ensures adequate clinical and business office supplies are maintained, maintaining appropriate inventory while assisting with cost control by seeking the most cost-effective products without forfeiting quality.
• Ensures delivery of supplies, and that invoices match what was delivered.
• Organizes day-to-day activity of department for the practice.
• Performs assessments, vitals, update and maintain electronic documentation.
• Prepare patient for office visit, stress tests and nuclear stress tests.
• Assist MD monitoring patients during stress testing and nuclear stress testing.
• Triage patient calls.
• Call patients with test results per md order.
• Patient education re: test results, procedures, medication, diet, exercise, event monitors
• Process prescription renewals.
• Maintain crash cart medications, O2 tanks, medical supplies, general office supplies
• Schedule cardiac catheterization and cardioversions.
• Provides new hire training in the office.
• Supervises medical assistants.
• Responsible to assure compliance for regulatory, accreditation and system process.
• Discusses the requirements for pre-surgery (cardiac clearance, lab work, etc.), if applicable to patients.
• Assists in financial management of practice, by reviewing monthly reports, helping to identify opportunities, and providing assistance for any plans to meet fiscal goals.
• Follows all established policy for A/R Management. Ensures staff is trained and accountable for all A/R tasks within practice. Helps ensure collection ratio for practice collections is maintained.
• Coordinates scheduling of staff within the office and arranges for back-up staff when necessary.
• Performs other tasks as needed.

Qualifications/Requirements:
Experience: 3-5 years of administrative experience in a private physician office or healthcare setting required. Minimum 3 years' experience in a supervisory or managerial capacity preferred.
Education: Graduated from an NYS approved Practical Nursing Program or BSN from an accredited college required.
Licenses / Certifications: Current NYS license as a Licensed Practical Nurse or Registered Nurse Required. Current BLS Required. LPN or equivalent clinical degree required.
Other: Knowledge of ambulatory care; background in clinic procedures including schedule management, registration, use of electronic medical records, patient flow, billing, referrals, and authorizations preferred.
Special Requirements: N/A