What are the responsibilities and job description for the BSMART Access Call Responder position at Bon Secours Mercy Health?
At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence.
Primary Function/General Purpose of Position
The primary responsibility of the BSMART Counselor Is to assist the ER physician and on-call psychiatrist with the disposition of patients who present with a psychiatric illness In the Emergency Room setting.
Employment Qualifications
Establish collaborative practice with ED nursing personnel, physicians, and other community healthcare professionals regarding the disposition of psychiatric patients admitted to the ED. In addition, assists with the disposition of those patients Identified as high risk by the ED healthcare team.
Collaborates with the Emergency Department team to develop appropriate discharge plans or facilitates admission for the patient.
Involves patient family In the planning process and educates them regarding care options. Investigates level of care and financial resources In formulating plans. Collaborates post discharge care providers In the development transition plans. Obtains physician Involvement and agreement with plan. Advocates far patient choice.
Complete Case Management duties for behavioral health patients In the Emergency Department.
Initiates contact with Insurance agents, providing necessary Clinical Information and documentation, to
secure pre-.authorization for care prior to admission to a Bon Secours facilty.
Serves as a Peer interviewer and new hire orientation consuttant.
Understands data relative to patient populations and utilizes information to Improve quality and reduce
cost
Works collaboratively with peers to achieve department goals In dally work as evidenced by appropriate and timely communication which Is respectful and clear.
80N SECOURS HEALTH SYSTEM
Actively participates it conferences, committees, and staff meetings.
May participate In In-house crisis intervention when directed by psychiatrist or supervisor.
Other duties Assigned or requested by supervisor or Administrative Director of Behavioral Health.
V.Working Conditions
The Individual Performing this Job may reasonably anticipate coming into contact with human blood. body fluids, and other potentially infectious materials. Individuals In this position are required to exercise universal precautions and use personal protective equipment and devices, and learn the policies concerning Infection control.
Office Equipment Used
Many of our opportunities reward* your hard work with:
Comprehensive, affordable medical, dental and vision plans
Prescription drug coverage
Flexible spending accounts
Life insurance w/AD&D
Employer contributions to retirement savings plan when eligible
Paid time off
Educational Assistance
And much more
Primary Function/General Purpose of Position
The primary responsibility of the BSMART Counselor Is to assist the ER physician and on-call psychiatrist with the disposition of patients who present with a psychiatric illness In the Emergency Room setting.
Employment Qualifications
- Master's degree in social work or counseling,
- Licensures as a Clinical Social Worker (LCSW) or Professional Counselor (LPC) preferred.
- Work requires 2 years of demonstrated experience working with patients who have psychiatric Illness and chemical dependency..
- Demonstrates a high level of communication, organizational skills, and assessment skills and Is able to work independently.
- Demonstrate knowledge the utilization review process.
Establish collaborative practice with ED nursing personnel, physicians, and other community healthcare professionals regarding the disposition of psychiatric patients admitted to the ED. In addition, assists with the disposition of those patients Identified as high risk by the ED healthcare team.
Collaborates with the Emergency Department team to develop appropriate discharge plans or facilitates admission for the patient.
Involves patient family In the planning process and educates them regarding care options. Investigates level of care and financial resources In formulating plans. Collaborates post discharge care providers In the development transition plans. Obtains physician Involvement and agreement with plan. Advocates far patient choice.
Complete Case Management duties for behavioral health patients In the Emergency Department.
Initiates contact with Insurance agents, providing necessary Clinical Information and documentation, to
secure pre-.authorization for care prior to admission to a Bon Secours facilty.
Serves as a Peer interviewer and new hire orientation consuttant.
Understands data relative to patient populations and utilizes information to Improve quality and reduce
cost
Works collaboratively with peers to achieve department goals In dally work as evidenced by appropriate and timely communication which Is respectful and clear.
80N SECOURS HEALTH SYSTEM
Actively participates it conferences, committees, and staff meetings.
- Actively demonstrates excellence in service behaviors to increase patent satisfaction.
- Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned unit. Demonstrates knowledge of the principles of growth and development of the life span and possesses the ability to assess data reflective of the patients status and interprets the appropriate information needed to Identify each patient's requirements relative to his or her age, specific needs and to provide the care needed as described in departmental policies and procedures.
May participate In In-house crisis intervention when directed by psychiatrist or supervisor.
Other duties Assigned or requested by supervisor or Administrative Director of Behavioral Health.
V.Working Conditions
The Individual Performing this Job may reasonably anticipate coming into contact with human blood. body fluids, and other potentially infectious materials. Individuals In this position are required to exercise universal precautions and use personal protective equipment and devices, and learn the policies concerning Infection control.
Office Equipment Used
Many of our opportunities reward* your hard work with:
Comprehensive, affordable medical, dental and vision plans
Prescription drug coverage
Flexible spending accounts
Life insurance w/AD&D
Employer contributions to retirement savings plan when eligible
Paid time off
Educational Assistance
And much more
- Benefits offerings vary according to employment status
