Patient Care Tech (PCT) - Harbour View Medical Center

At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence.

Location : Harbour View Medical Center (Suffolk, VA)

Harbour View Medical Center is Bon Secours’ new, surgically focused hospital, set to open in early 2025. The facility will include 18 medical / surgical beds and up to four operating rooms. The 98,000-square-foot hospital will adjoin the existing Bon Secours Health Center at Harbour View campus, which includes an emergency department, outpatient imaging, outpatient lab services, an ambulatory surgery center and physician practices.

Summary of Primary Function / General Purpose of Position

The Patient Care Tech (PCT) provides direct patient care under the guidance of the Registered Nurse or designated health care professional in accordance with federal, state, and local regulations and within the policies, procedures, and guidelines of the organization.

Essential Job Functions

Provides basic patient care to include, but not limited to, care and comfort, vital sign measurement, personal care and hygiene, and assists with mobility, including unit-based specialty duties.

Acts as liaison between patient and nurse to report changes and / or concerns.

Provides high-level customer service to all patients, patient's family, visitors, and employees.

Provides accurate, precise, timely documentation when applicable for patient care.

Participates in hand-off / report of pertinent information regarding patient and departmental needs upon arrival and when leaving.

Performs delegated tasks once competency has been validated.

Mobilizes patients using therapeutic transfer techniques which foster independence and safety.

Fosters independence by encouraging patients to complete tasks as independently as possible.

Individualizes care based on patient's interests and hobbies.

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Licensing / Certification

BLS Basic Life Support (preferred upon hire, must obtain from approved source prior to direct patient care)

Must have completed one of the following : (required)

Successful completion of nursing aide training program OR

Successful passing of STNA State Tested Nurse Aide (required if OH LTC), OR CNA Certified Nurse Aide, OR Nurses Aide state testing or completed a nursing program that had one clinical nursing course and one clinical rotation, OR 1 year of relevant experience in a clinical setting

Education

None

Work Experience

Recent experience in acute care, physician's office, home health / hospice, or long term care facility, with a preference for the setting in which they are applying (preferred)

Training

EPIC Electronic Health Record (EHR) training (preferred)

Language

None

Skills

Ability to clearly communicate to other members of the healthcare team

Ability to understand and follow directions of healthcare team

Knowledge of patient and healthcare safety standards and regulations (i.e. falls, skin breakdown, suicide prevention, environment of care)

Knowledge and demonstration of infection prevention and transmission-based precautions

Understanding of clerical duties and office-based technology

Ability to work in a team

Patient data collection and documentation (i.e. vital signs, intake / output, change in patient condition)

Basic hygiene and activities of daily living care

Ability to assist with feeding, hydration, and nutrition

Ability to assist with bowel and bladder elimination

Ability to assist with ambulation and patient mobility

Use of clinical technology

Compassionate, relationship-based approach in care activities

Accountability for completion of assigned tasks

Escalation of concerns via chain of comma

Working Conditions

Periods of high stress and fluctuating workloads may occur

May be exposed to physical altercations and verbal abuse

May be required to use physical restraints

May be exposed to high noise levels and bright lights

May be exposed to limited hazardous substances or body fluids

May be exposed to human blood and other potentially infectious materials

May have periods of constant interruptions

Prolonged periods of working alone

Physical Requirements

Lifting / Carrying (0-50 lbs.) 34-66%

Lifting / Carrying (50-100 lbs.) 67-100%

Push / Pull (0-50 lbs.) 34-66%

Push / Pull (50-100 lbs.) 34-66%

Stoop / Kneel 34-66%

Crawling 1-33%

Climbing 1-33%

Balance 34-66%

Bending 67-100%

Sitting 34-66%

Walking 67-100%

Standing 67-100%

Additional Physical Requirements / Hazards

Manual dexterity (eye / hand coordination)

Perform shift work

Maneuver weight of patients

Hear alarms / telephone / audio recorder

Reach above shoulder

Repetitive arm / hand movements

Finger Dexterity

Color Vision

Acuity - far

Acuity - near

Depth perception

Use of latex products

Exposure to toxic / caustic / chemicals / detergents

Exposure to moving mechanical parts

Exposure to dust / fumes

Exposure to potential electrical shock

Exposure to x ray / electromagnetic energy

Exposure to high pitched noises

Gaseous risk exposure

Patient Population

Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned unit.

Demonstrates knowledge of the principles of growth and development of the life span and possesses the ability to assess data reflective of the patient's status and interprets the appropriate information needed to identify each patient's requirements relative to his or her age, specific needs and to provide the care needed as described in departmental policies and procedures.

Neonates (0-4 weeks)

Infant (1-12 months)

Pediatrics (1-12 years)

Adolescents (13-17 years)

Adults (18-64 years)

Geriatrics (65 years and older)

Bon Secours

About Us

As a faith-based and patient-focused organization, Bon Secours exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Bon Secours seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.

Patient Care Technician (PCT) - Harbour View Medical Center

Job Summary :

A Patient Care Technician (PCT) provides basic health care and support to patients under the guidance of the Registered Nurse or designated healthcare professional. As part of our team, the Patient Care Tech (PCT) is responsible for sanitizing and cleaning patients’ rooms, monitoring patients’ health and vital signs as well as assisting patients with basic needs like feeding and grooming.

Essential Job Functions

Provides basic patient care to include, but not limited to, care and comfort, vital sign measurement, personal care and hygiene, and assists with mobility, including unit-based specialty duties.

Acts as liaison between patient and nurse to report changes and / or concerns.

Provides high-level customer service to all patients, patient's family, visitors, and employees.

Provides accurate, precise, timely documentation when applicable for patient care.

Participates in hand-off / report of pertinent information regarding patient and departmental needs upon arrival and when leaving.

Performs delegated tasks once competency has been validated.

Mobilizes patients using therapeutic transfer techniques which foster independence and safety.

Fosters independence by encouraging patients to complete tasks as independently as possible.

Individualizes care based on patient's interests and hobbies.

Licensure / Certification :

BLS Basic Life Support (preferred upon hire, must obtain from approved source prior to direct patient care)

Must have completed one of the following : (required)Successful completion of nursing aide training program ORSuccessful passing of STNA State Tested Nurse Aide (required if OH LTC), OR CNA Certified Nurse Aide, OR Nurses Aide state testing or completed a nursing program that had one clinical nursing course and one clinical rotation OR 1 year of relevant experience in a clinical setting

Experience :

• Recent experience in acute care, physician's office, home health / hospice, or long-term care facility, with a preference for the setting in which they are applying (preferred, not required)

Skills & Abilities :

Possesses problem-solving skills with excellent communication and interpersonal skills

Engage with staff and patients in a professional manner

Ability to be proactive in a rapidly changing environment

Training

EPIC Electronic Health Record (EHR) training (preferred)

Many of our opportunities reward

• your hard work with :

Comprehensive, affordable medical, dental and vision plans

Prescription drug coverage

Flexible spending accounts

Life insurance w / AD&D

Employer contributions to retirement savings plan when eligible

Paid time off

Educational Assistance

And much more

• Benefits offerings vary according to employment status

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com