Process Improvement Office Project Manager - St. Vincent Medical Center

At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence.

The Process Improvement Office serves Mercy Health Toledo market to provide expertise in lean six sigma, process improvement, and change management. Project manager's primary role is to support change using data driven decisions and serve as an internal consultant to the market. The PIO will harvest, triage,

align, vet, and execute ideas for innovations, process & quality improvements. Project managers support multiple projects and teams across the continuum of care in all facets of healthcare operations demonstrating a significant return on internal investment, both Green Belt and non-Green Belt. Project managers will help train departmental and organizational employees. Project work will include system implementations, process improvement studies, data analysis, work system analysis that result in improved efficiencies, reduced costs, and

improved employee/customer satisfaction. The PIO will train associates in classroom settings and virtually on Continuous Improvement and coach them.

Essential Functions:

Project Work/Coaching:

• Support project plans and facilitate project teams to complete process improvement projects.
• Utilize Lean Six Sigma methodology to improve processes throughout the organization.
• Gather data through various tools and or benchmarking other hospitals and organizations.
• Enter and analyze data in various ways to determine trends and identify root causes.
• Convert data into information needed for administration and management to make informed decisions regarding process changes.
• Develop creative solutions to problems associated with processes throughout the hospital, and present these solutions to appropriate staff.
• Support execution of agreed upon countermeasures.
  
  
  

Teaching: Deliver educational materials on process improvement tools and methodologies during training. Train all levels of the organization in the effective application of process improvement tools and methodologies. Project Managers will train and mentor internal department employees. Administrative Work: Schedule meetings, prepares documentation for project management, develops reports for milestones and report outs to customers.

Leader Consultation: Work with PIO leadership to identify opportunities to improve efficiency, reduce costs and improve job and/or customer satisfaction.

Education:

4 Year Bachelors Degree Required. Graduate Degree Preferred.

Combination of post-secondary education and experience will be considered in lieu of degree.

Knowledge, Skills, and Abilities:

• LSS (Lean Six Sigma) preferred
• Healthcare preferred
• Project Management experience preferred
  
  
  

Many of our opportunities reward* your hard work with:

Comprehensive, affordable medical, dental and vision plans

Prescription drug coverage

Flexible spending accounts

Life insurance w/AD&D

Employer contributions to retirement savings plan when eligible

Paid time off

Educational Assistance

And much more

• Benefits offerings vary according to employment status
  
  
  

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com