What are the responsibilities and job description for the Unit Secretary - Emergency Department - Southampton Memorial Hospital position at Bon Secours Mercy Health?
At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence.
Summary of Primary Function / General Purpose of Position
Under general supervision, the Unit Secretary provides clerical support to the nursing unit. As a member of the nursing unit, the Unit Secretary conducts themselves to promote an organized and positive culture on the unit.
Essential Job Functions
- Assemble and maintain patient charts
- Answer telephones
- Manages nurse call system
- Provide routine approved information
- Relay calls and messages as needed
This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.
Licensing / Certification
None
Education
High School / GED (required)
Work Experience
Prior healthcare clerical work (preferred)
Training
EPIC Electronic Health Record (EHR) (preferred)
Language
Spanish (preferred)
Skills
Working Conditions
Periods of high stress and fluctuating workloads may occur
May be exposed to physical altercations and verbal abuse
May be exposed to adverse weather conditions; cold, hot, dust, wind, etc.
May be exposed to high noise levels and bright lights
May be exposed to limited hazardous substances or body fluids
May be exposed to human blood and other potentially infectious materials
May have periods of constant interruptions
General office environment
Physical Requirements
Lifting / Carrying (0-50 lbs.) 34-66%
Lifting / Carrying (50-100 lbs.) 1-33%
Push / Pull (0-50 lbs.) 1-33%
Push / Pull (50-100 lbs.) 1-33%
Stoop / Kneel 34-66%
Crawling 0%
Climbing 0%
Balance 1-33%
Bending 34-66%
Sitting 67-100%
Walking 34-66%
Standing 34-66%
Additional Physical Requirements / Hazards
Manual dexterity (eye / hand coordination)
Perform shift work
Maneuver weight of patients
Hear alarms / telephone / audio recorder
Reach above shoulder
Repetitive arm / hand movements
Finger Dexterity
Color Vision
Acuity - far
Acuity - near
Depth perception
Use of Latex products
Exposure to toxic / caustic / chemicals / detergents
Exposure to moving mechanical parts
Exposure to dust / fumes
Exposure to potential electrical shock
Exposure to high pitched noises
Gaseous risk exposure
Patient Population
Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned unit.
Demonstrates knowledge of the principles of growth and development of the life span and possesses the ability to assess data reflective of the patient's status and interprets the appropriate information needed to identify each patient's requirements relative to his or her age, specific needs and to provide the care needed as described in departmental policies and procedures.
Neonates (0-4 weeks)
Infant (1-12 months)
Pediatrics (1-12 years)
Adolescents (13-17 years)
Adults (18-64 years)
Geriatrics (65 years and older)
Bon Secours
About Us
As a faith-based and patient-focused organization, Bon Secours exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Bon Secours seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.
Unit Secretary – Southampton Memorial Hospital
Job Summary :
Under general supervision, the Unit Secretary provides clerical support to the nursing unit. As a member of the nursing unit, the Unit Secretary conducts themselves to promote an organized and positive culture on the unit.
Essential Functions :
Must possess the ability to troubleshoot and resolve caller problems and specific request in a timely manner
Provides excellent, customer-focused service by prioritizing and navigating all internal and external calls in a prompt respectful manner from both internal customers and the community
Schedules discharge follow up appointments; assists in recording traumas and codes within the facility
Performs other administrative or clerical duties and projects as assigned
Other duties as assigned
Education :
Experience :
Training :
Skills & Abilities :
Possesses problem-solving skills, basic computer skills, 25 WPM typing skills with excellent communication and interpersonal skills
Engage with staff and patients in a professional manner
Ability to be proactive in a rapidly changing environment
Many of our opportunities reward
Comprehensive, affordable medical, dental and vision plans
Prescription drug coverage
Flexible spending accounts
Life insurance w / AD&D
Employer contributions to retirement savings plan when eligible
Paid time off
Educational Assistance
And much more
All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com
