What are the responsibilities and job description for the Patient Service Representative position at Bon Secours?
Provides front-office support duties including, but not limited to, registering patients, obtaining referrals and pre-certifications, collecting co-pays, scheduling appointments, and answering phones. Communicates and models mission and values of Bon Secours Richmond Health System.
JOB REQUIREMENTS
1. High school diploma or GED equivalent.
2. Minimum one year face-to-face customer service experience OR two years of phone customer service experience.
3. Experience in healthcare environment preferred.
4. Basic computer skills.
Many of our opportunities reward* your hard work with:Comprehensive, affordable medical, dental and vision plans
Prescription drug coverage
Flexible spending accounts
Life insurance w/AD&D
Employer contributions to retirement savings plan when eligible
Paid time off
Educational Assistance
And much more
*Benefits offerings vary according to employment status
All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com
