Social Worker - Oncology

With a legacy that spans over 150 years, Bon Secours is a network that is dedicated to providing excellent care through exceptional people. At every level, everyone on our teams have embraced the call to provide compassionate care. Here, you can work with others who share common values, and use your skills to help extend care to all of our communities.

Primary Function/General Purpose of Position

The Social Work Case Manager (SW-CM) is a key contributor to the overall financial and customer satisfaction performance at St. Francis Cancer Center.  The SW-CM is accountable for the development and implementation of supportive care plans for all patients seen at the St. Francis Cancer Center.  Responsible for the timely coordination of case management services to assist individuals and their families in addressing social, emotional and economic stresses associated with illness or injury. 

The SW-CM will support an outcomes oriented patient care delivery system, which places the patient at the center of all activities. The SW-CM will provide comprehensive clinical assessments and supportive treatment for oncology patients and families. Provide patients/families with concurrent information regarding diagnoses, treatment plans and discharge plans.  Perform psychosocial assessments to identify high risk cases and initiate referrals to promote independence and the ability to care for oneself.

           

Employment Qualifications

Education:     Minimum of a Masters’ degree from a school of social work or social welfare accredited by the Council on Social Work Education and licensed by the South Carolina State Board of Social Work at the Licensed Independent Social Worker Clinical Practice/Advanced Practice level (LISW-CP/AP). Minimum of three years’ experience in social work activities in a medical setting preferred, minimum of three years’ experience in social work counseling required. 

Skills: Trained in the principles and practices of social work.  Able to assess data reflective of the patient’s status and interpret appropriate information needed to identify each patient’s requirements for care relative to his or her age-specific and cultural specific needs.  Knowledgeable of supportive care planning, including home health care, adoption, home bound schooling, placement in foster homes, assisted living, subacute, rehabilitation, hospice, and long term care facilities and all available community resources.  Demonstrate the ability to counsel patients and families regarding financial assistance and community services. Knowledgeable of regulatory/accrediting agency requirements, including Child and Adult Protective Services and the Omnibus Adult Protection Act.   Education and training to provide counseling support as needed.

  

Exhibit communication skills which encompass the ability to:

• Obtain and interpret information appropriate to patient age, cultural background and level of education and comprehension;
• Provide constructive feedback and convey a caring attitude;
• Coordinate care between clinical specialties, medical staff and community agencies for safe and appropriate supportive care planning;
• Coordinate care to support cultural, ethical and religious beliefs;
• Formulate and logically convey ideas while being sensitive to the needs and feelings of others; and
• Encompass critical thinking, decision making and the ability to help patients/families maintain independence for health care decisions.
• Demonstrate good to excellent computer skills and become proficient in navigation of the electronic medical record (ConnectCare®) .

Expected Behaviors:

• Respect – Treat all people well because all people have dignity; makes people feel welcome; recognize other’s point of view; responds to agreed upon time frames; show concern for one’s impact on others; exhibit mutual appreciation and respect for one another; exhibit appropriate phone and email manners; is responsive; all speech is appropriate (no unfounded criticisms, no offensive comments, no public arguing, no gossiping); before speaking ask if words are  true or false, exaggerated or accurate, healing or cutting, grateful or complaining?
• Justice – Support, protect and promote the rights of all individuals and has a special concern for the poor and dying; raise issues/questions with the appropriate person; demonstrate concern for the rights of others; honor appropriate confidentiality; treat all customers and staff the same regardless of race, religion, ethnic background or socio-economic level; support privacy of others.
• Integrity – Demonstrate honesty and truthfulness in all dealings; maintain and protect confidentiality of organization information at all times; carry out responsibilities consistently; honor commitments and keep promises; maintain appropriate relationships.
• Stewardship – Dedicated to the responsible and creative utilization of our resources to assure the continuance of our mission; use time efficiently; respect other’s time and resources; set appropriate priorities for own work and those led; match resources with the need; treat all organizational property and resources with respect and care.
• Innovation – Continually search for new ways to profoundly improve our services; supports and is open to new ideas and approaches to meet people’s needs; suggest new ways of doing things.
• Compassion – Experience and express empathy with the life situations of others; give kindly care to all in focusing on the customer rather than the task; support others in need; serve others; listen actively and look directly at the person who is speaking; support others through changes that affect them.
• Quality – Continually improve our system’s processes of care and service to our patients, physicians, co-workers, and community through understanding needs and striving to exceed expectations; simplify systems; actively solicit opinions of others to improve the quality and value of services.
• Growth -  Committed to the implementation of programs that inspire positive development in the organization, co-workers and community; is sensitive to the changes necessary to meet the challenge; identify strengths and assist in the development of others; seeks personal and professional development; offer to share knowledge and experience with others; think how work fits within the

wledge. 

Many of our opportunities reward* your hard work with:

Comprehensive, affordable medical, dental and vision plans
Prescription drug coverage
Flexible spending accounts
Life insurance w/AD&D
Employer contributions to retirement savings plan when eligible
Paid time off
Educational Assistance
And much more

*Benefits offerings vary according to employment status

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com