What are the responsibilities and job description for the Customer Service Representative position at Bond Capital SIA?
We are seeking a motivated customer service rep to work on site from our office in West Haven to provide superior support to our rep agents and customer base.
Role Description
This is a full-time on-site role for a Customer Service Representative to be located in West Haven, CT. The Customer Service Representative will be responsible for providing support, ensuring customer satisfaction, and enhancing the overall customer experience.
- Qualifications
- Customer Satisfaction and Customer Service skills
- Customer Experience skills
- Excellent communication and interpersonal skills
- Ability to problem solve and handle difficult situations
- Experience in a customer-facing role
- Proficiency in CRM systems
- High school diploma or equivalent required
- Must have excellent communication, inter personal and organizational skills
- Prior experience working with electrical or design driven products is a PLUS
Must be able to work Monday to Friday 8 am to 5 pm at the West Haven office. Local candidates only.
