Demo

Billing Supervisor

Bond, Schoeneck & King PLLC
Syracuse, NY Full Time
POSTED ON 4/25/2025
AVAILABLE BEFORE 6/25/2025

Bond, Schoeneck & King, PLLC, a law firm of 300 attorneys in more than 30 practice and industry groups, is accepting applications for a full-time Billing Supervisor to support our Accounting Department in any of our New York office locations. The Billing Supervisor plays a crucial role in overseeing the firm's billing operations. This position will supervise, train, and mentor a team of billing specialists, ensuring efficiency and effectiveness throughout the billing process.

Position Responsibilities:

  • Oversee all aspects of the billing process, from pre-billing to final invoice, ensuring compliance and consistency with regulatory guidelines and firm policies across all office locations.
  • Manage and supervise e-billing processes and submissions.
  • Supervise, train, and mentor billing specialists, providing guidance and support while communicating billing and time entry best practices.
  • Maintain balanced billing workloads to optimize team performance.
  • Monitor bills, monthly time entries, and aging work in progress to ensure timely account billing.
  • Keep Aderant updated with accurate information, such as names, addresses, billing groups and formats, etc.
  • Conduct monthly review of unapplied credit and retainer accounts, ensuring timely application to client accounts.
  • Resolve billing disputes, payment issues, and other related concerns promptly and effectively.
  • Collaborate with attorneys, clients, and other departments to address billing inquiries and enhance client satisfaction by ensuring timely responses.
  • Develop and implement improvements to billing processes and systems to enhance efficiency and accuracy.
  • Identify areas for additional team training to maintain high skill levels across the billing group.
  • Lead one-on-one check-ins with direct reports and full billing team meetings.
  • Address performance issues among team members.
  • Work closely with the Billing Manager to escalate client or team concerns proactively.
  • Create and maintain updated documentation on processes and procedures.
  • Additional research and/or projects, as required.

Job Requirements:

  • Associate degree in Accounting or Business.
  • Previous law firm experience is preferred.
  • Experience in leading and managing a team, providing guidance, and motivating employees.
  • Knowledge of or familiarity with Aderant, Prebill Manager, Intapp, and iManage is preferred.
  • Proficient in Microsoft Outlook, Word, and Excel.
  • Strong attention to detail and organizational skills.
  • Understanding of accounting principles, financial reporting, and accounts receivable management.
  • Strong communication, interpersonal, and problem-solving skills to effectively interact with staff, clients, and other stakeholders.
  • Reliable and self-motivated, with the ability to work both independently and with a team across multiple locations.
  • Must maintain strict confidentiality in all matters.
  • Willingness to work overtime as necessary to meet deadlines.

At Bond, exceptional work product and a collegial work environment are cornerstones of our success. We are committed to the communities in which we live and work. Bond has long recognized the value, both to its team and to our communities, of active participation in and support of charitable, governmental, professional and community-based organizations.

This position's salary range is between $80,000 and $90,000 negotiable based on years’ experience.

An offer of employment from Bond is contingent on:

  • Completion of a satisfactory conflicts check
  • Completion of a satisfactory background check
  • Completion of a satisfactory reference check

Bond, Schoeneck & King PLLC provides all employees and applicants an equal employment opportunity in the manner required by law in all aspects of employment regardless of race, color, religion, creed, national origin, age, sex, sexual orientation, gender identity or expression, marital status, military status, disability, predisposing genetic characteristics, domestic violence victim status or any other status protected by local, state or federal law. We thank all applicants for their interest and will contact those candidates who are under consideration.

Job Type: Full-time

Pay: $80,000.00 - $90,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • AD&D insurance
  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Opportunities for advancement
  • Paid time off
  • Parental leave
  • Professional development assistance
  • Referral program
  • Retirement plan
  • Vision insurance
  • Work from home

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • No weekends

Supplemental Pay:

  • Bonus opportunities
  • Performance bonus

Work Location: In person

Salary : $80,000 - $90,000

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