Service Sales Rep

JOB SUMMARY:

Ensure growth and success of the Commercial Repair & Maintenance Department for designated area. Maintain existing client base, develop new customers and search for potential prospects in designated geographic area.

ROLES, RESPONSIBILITIES:

• Deliver Excellent Service: Respond, diagnose, and propose repair, re-roof, or maintenance agreement solutions to all new clients. Generate leads through cold calling, referrals, service hand off, account management and networking.

• Inspections: Respond to leak calls and/or maintenance needs by completing a full inspection for the customer by accessing the roof and taking measurements to generate approved work.

• Maximize Repair or Re-Roof Opportunities: Continuously look at ways to maximize opportunities through up-sale of a repair, a re-roof or on-going maintenance agreements.

• Client Relations: Maintain client base and increase market share with new client growth including relationships with property managers and building owners. Establish and maintain a regular cadence of calling/meeting clients to prospect for new work and referrals.

• Scope of Work: Complete scope of work in CRM (Job Progress) and ensure all reports & photos are in system for the Production Manager and crews

• Estimating/Proposals: Using the roofing CRM (Job Progress) complete accurate proposal for customers with achieving GPM required.

Metrics:

• Meeting and/or exceeding budgeted monthly sales quota

• Growing the Repair and Maintenance department to service clients inside and outside our target market area

• Ensuring BDR reputation is sustained in area

QUALIFICATIONS, CERTIFICATIONS, EDUCATIONAL REQUIREMENTS

3 plus year experience in roofing/sales

PREFERRED SKILLS

• Outgoing and energetic personality

• Must demonstrate a high level of organization and professionalism

• Ability to work well with others and communicate effectively with management on a daily basis.

• Must demonstrate high levels of self-motivation and “self-starter”

• Excellent writing skills

• Computer skills, specifically in Microsoft Suites

ADDITIONAL NOTES

• This position will be 80% field – traveling daily to surrounding area and 20% in the office.

• This position may require operating at job sites and will be exposed to all types of weather. It may involve lifting 60 lbs. or more, as well as climbing, bending, and kneeling. This position may also involve working at significant heights as well as steep slopes.

• This position works a standard work week but may be required to work some evenings and weekends to meet project milestones.