What are the responsibilities and job description for the Front Desk Receptionist position at Bone & Joint Specialists?
Job Title: Front Desk Receptionist
Position Type: Full-Time
Job Description
Role and Responsibilities
- Registers all patients-assures completeness of forms, verifies insurance, greet patients. Check in MRI patients – give MRI form and call tech up.
- Collects balance due, co-pays, referrals, photo ID’s, and insurance cards. Counts petty cash and balances journals.
- Preps charts, obtains reports, corrects errors off of registration/insurance, and intake disability forms.
- Makes new and follow-up appointments-enters into computer, and scans paperwork into chart.
- Answers phones.
- Register new patients, along with entering insurance information. Scheduling new and established patients.
- Handles schedule changes and reschedules patients accordingly.
- Routes paperwork/faxes/messages to the appropriate staff.
- Copies/faxes forms to the appropriate places.
- Interacts with internal and external customers utilizing a courteous and professional manner.
- Maintains confidentiality at all times.
- Assists in Patient Scheduling Department
- Displays a professional image; dress is in accordance with dress code; acts as a positive representative of the practice.
- Accepts other duties as requested by physician, office manager or front desk lead.
Job Type: Full-time
Pay: From $15.00 per hour
Benefits:
- Dental insurance
- Flexible spending account
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- Monday to Friday
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
Salary : $15
