Sales Associate/Cashier

Job Description
What You Will Do
All Bonham Building Supply associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products customers need. As a Customer Service Associate - ProServices, this means:

• Being friendly and professional, and engaging Contractor customers to help with home improvement project needs.
• Processing orders and deliveries accurately so that customers receive merchandise as expected and in a timely manner.
• Engaging in safe work practices and encouraging others to do the same.

The Customer Service Associate - ProServices is responsible for Contractor customers’ experience with Bonham Building Supply. This associate plays a critical role in helping our customers select the right products, ensuring quotes are accurate, verifying correct price labels, and confirming that all customer needs are met. The Customer Service Associate - ProServices also pulls and prepares orders ahead of time for quick and efficient pickup by Pro customers.Travel Requirements: This role does not require regular travel; however, this role may need to travel on occasion to job sites.

What We're Looking For

• Hourly Full Time: Generally scheduled 40 or more hours per week, respectively; more hours may be required based on the needs of the store.
• Requires morning, afternoon and evening availability Monday through Saturday.
• Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally must be able to lift 50-100 pounds without assistance; may lift over 50 pounds with or without assistance.

What You Need To Succeed
Minimum Qualifications

• Nice to have ablilty to read blueprints and do material takeoffs.
• 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 months of sales experience in building and maintenance supply, construction, trades, or maintenance repair operations (MRO), identifying and selling products based on customer needs, add-on sales, and explaining warranties, product features, and benefits.
• 6 months identifying and resolving customer issues, assisting customers in locating product, greeting customers, answering phones, building relationships with customers, and thanking customers for their business.

Preferred Qualifications

• Certification in trade related to department (e.g., kitchen, plumbing, electrical, lawn and garden).
• 1 year of retail experience identifying and selling products based on customer needs, including building supplies, lumber, hardware, and explaining warranties, product features, and benefits.
• 1 year of retail experience providing customer service, including identifying and resolving customer issues, assisting customers in locating product, greeting customers, answering phones, building relationships with customers, and thanking customers for their business.
• 1 year of retail merchandising experience, including performing Zone Recovery, stocking, down stocking, facing/fronting product, pricing, maintaining signage, and housekeeping.
• 1 year of retail experience in related department (e.g., kitchen, plumbing, electrical, lawn and garden).
• 1 year of experience in a customer service position at a home improvement, hardware retailer, or wholesale distributor in related department (e.g., kitchen, plumbing, electrical, lawn and garden).
• 1 year of supervisory experience in any field, including directing, evaluating, and coaching employees.

Bonham Building Supply is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.

Job Type: Full-time

Pay: From $12.00 per hour

Benefits:

• Employee discount

Shift:

• 8 hour shift

Education:

• High school or equivalent (Preferred)

Experience:

• Lumber Sales: 1 year (Preferred)

Language:

• English (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person

Salary : $12