What are the responsibilities and job description for the Office Support Specialist position at Bonita Title Inc?
Job Summary
Bonita Title Inc is seeking a highly skilled Receptionist and Escrow Assistant to join our team. As a key member of our team, you will be responsible for providing exceptional customer service, managing administrative tasks, and ensuring seamless transaction processes.
The ideal candidate will possess excellent communication skills, strong organizational abilities, and proficiency in Microsoft Office. If you are a motivated and detail-oriented individual who thrives in a fast-paced environment, we encourage you to apply.
Key Responsibilities:
- Provide exceptional customer service via phone and in-person interactions.
- Manage administrative tasks, including data entry, filing, and record-keeping.
- Support escrow agents, post-closers, and processors with transaction-related tasks.
- Initiate title and escrow transactions, ensuring accurate and efficient setup.
- Assist in the real estate closing process, ensuring compliance with relevant regulations and company policies.
- Prepare and send necessary correspondence, including estoppel letters and payoff requests.
- Manage workflow and track assigned tasks to ensure timely completion.
- Handle shipping and mailing duties, including processing outgoing documents.
- Track and manage completed title insurance policies, ensuring accurate and timely delivery.
Requirements:
- Excellent communication skills with a professional and friendly demeanor.
- Previous experience in an office setting; real estate or title industry experience preferred.
- Strong organizational skills with the ability to multitask and manage priorities effectively.
- Proficiency in Microsoft Office (Word, Excel, Outlook) and the ability to learn industry-specific software.
- Attention to detail and ability to maintain confidentiality.
- Effective communication skills with the ability to work collaboratively with colleagues and clients.