What are the responsibilities and job description for the Barista position at Bonjour?
The Bonjour Bakery is looking for counter staff to serve customers and prepare hot and cold beverages, including various types of breakfast pastries, desserts, coffee and tea. Counter staff responsibilities include educating customers on our pastries, desserts and drink menu, making recommendations based on their preferences, up-selling special items and taking orders. To be successful in this role, you should have customer service skills and knowledge of how brewing equipment operates. You should also be able to work various shifts. Note: this position’s compensation includes hourly pay and pooled tips. Ultimately, you’ll ensure an excellent dining experience for our guests.
The ideal candidate will be high energy, outgoing, and have a proven track record of outstanding customer service. Our goal is for the Bonjour Bakery to be a fun and inclusive place to work where we welcome all customers as friends and delight them with coffee, sweet and savory treats, and smiles.
Responsibilities
- Greet customers as they enter
- Give customers information and answer their questions regarding ingredients
- Take orders while paying attention to details
- Prepare beverages following recipes
- Serve beverages and prepared food, like cookies, pastries and muffins
- Receive and process payments (cash and credit cards)
- Keep the counter and back bar area clean
- Maintain stock of clean mugs and plates, paper good, desserts and pastries
- Check if brewing equipment operates properly and report any maintenance needs
- Comply with health and safety regulations
- Communicate customer feedback to managers and recommend new menu items
Experience
- Previous work experience as a Barista or Waiter/Waitress
- Hands-on experience with brewing equipment
- Knowledge of sanitation regulations
- Flexibility to work various shifts
- Basic math skills
- Ability to gauge customers’ preferences
- Excellent communication skills
- High school diploma; relevant training is a plus
Job Type: Part-time
Pay: $15.00 - $16.00 per hour
Benefits:
- Flexible schedule
- Paid training
Shift:
- Day shift
License/Certification:
- Driver's License (Preferred)
Shift availability:
- Day Shift (Required)
Ability to Commute:
- Baltimore, MD 21209 (Required)
Ability to Relocate:
- Baltimore, MD 21209: Relocate before starting work (Required)
Work Location: In person
Salary : $15 - $16