What are the responsibilities and job description for the Customer Development Lead position at Bonnett Manufacturing Group?
About This Opportunity
Bonnett Manufacturing Group is a dynamic and growing company seeking an experienced Sales Manager to drive customer growth and key relationships within our sheet metal operations.
This role requires a strategic thinker who can execute customer development strategies, manage and cultivate relationships with key customers, develop and execute sales processes, on-board new parts and programs, and monitor and drive key performance metrics.
Key Responsibilities:
- Develop and implement customer revenue strategies to achieve company goals along with expanding relationships with assigned accounts.
- Target and on-board new customer projects and part numbers, while managing legacy customer books of business.
- Develop growth strategies to meet company revenue goals, and review customer trends to forecast customer revenues.
- Provide industry and customer specific data related to new technologies, products, and market trends that emerge within customer base.
- Develop customer incentive plans that align with growth and profitability targets.
Customer Relationships Development:
- Maintain strong customer relationships with key decision makers within assigned accounts, and lead price negotiation discussions for new and legacy part number contracts.
- Resolve customer issues and concerns while ensuring the highest level of customer satisfaction.
Performance and Tracking:
- Monitor sales pipeline within CRM platform, and develop and track key performance metrics for new quotes, pipeline, bookings, revenues, new part numbers and other key measurements.
Collaboration:
- Work closely with all department leaders to ensure customer satisfaction, and participate in continuous improvement events in support of company and customer initiatives.
- Work closely with team members to develop customer presentations, social media posts and other marketing materials that align with company strategy.
Qualifications:
- Bachelor's degree in Business, Marketing, or other related fields.
- 1-3 years minimum of related experience.
- Excellent interpersonal ability and skills.
- Strong negotiation, communication, and interpersonal skills.
- Strong understanding of sales principles and tools.
Working Conditions:
- Full-time position with travel of up to 25%.
- Office-based, with flexibility within travel schedule.
- Individual contributor role.
