Sales Operations Coordinator

Our company is committed to being trusted voices of light and truth reaching hundreds of millions of people worldwide.

Who We Are

At Bonneville International, our purpose is to build up, connect, inform, and celebrate communities and families in the markets we serve. As an integrated media company, we provide content, advertising, and digital marketing solutions across 23 radio stations in Denver, Phoenix, Sacramento, Salt Lake City, San Francisco, and Seattle, along with the NBC Affiliate TV station, KSL-TV 5, in Salt Lake. We are responsible for lifting and inspiring with respect and giving voice to all the communities and clients we serve.

We believe that empowering our employees to share their ideas and experiences will fuel creativity, innovation, and inspiration. A diverse and inclusive workforce is crucial to our ability to create and deliver exceptional content, products, and services that represent our communities. We’re proud of our history and we want talented people to join us as we continue to grow!

To learn more about Bonneville and how our local media matters, visit: https://bonneville.com/

Position Overview

We’re looking for a reliable, detail-oriented Sales Operations Coordinator to provide support and assistance to the Sales Managers, Account Executives and Account Managers. The Sales Operations Coordinator will manage the post-sale administrative work and work on activities and projects to help meet or exceed revenue goals in a manner that will reflect the highest professional standards while servicing Bonneville Seattle accounts in conformity with company policies and procedures. Ideal candidates will thrive in our fast-paced, deadline driven environment and maintain positive relationships with sales dept as well as clients and partners. Ideal candidates can view the Sales Operations Coordinator position as a potential path to Account Manager and or higher level account services within the organization.

Note:  Work configurations are subject to change based on business needs and at company discretion.

• This position is a hybrid role that requires the employee to sometimes work at our Seattle site. Specific hybrid schedules will be determined based on business needs and evaluated by managers and senior management.

What You Will Do:

Primary job duties will include, but are not limited to:

• Process and manage sales orders (order entry) and provide Wide Orbit administration.
• CRM administration; analyze activity and maintain database and interfaces with other sales systems (WO, boostr)
• Serve as the FCC sales contact for the cluster, ensuring all Political documentation is uploaded
• Assist with all National sales buys, working with the Manager of National Sales (orders, trafficking of spots through VCreative, airchecks, etc.)
• Provide training as needed as subject matter expert (Wide Orbit, CRM and other sales software) to ensure optimal utilization of all systems.
• Facilitate creating and pulling reports and associated documentation for Sales Team.
• Support Sales Managers in the following business areas:
  • Oversee tracking of Endorsements, Revenue Reports (Block Programming/Traffic, etc.)
  • Assist with Tapscan, research and PPM reports as needed
  • Fulfill transactional business (remnant buys)
• Assist AEs and AMs in the following business areas:
  • Oversee new account process working with Credit to onboard new clients
  • Oversee WO setup for pulling/sending runtimes for clients
  • Client invoicing
  • Support on sales research, presentations, promotions, and campaign recaps as needed.
• Organizing documents and keeping them up to date; this includes media kits, sales collateral 
• Attend weekly sales meetings and other meetings as assigned by management.
  • Maintain working client relationships
• Participate in training to enhance professional skills and overall understanding of new and evolving media.
• Build and maintain a relationship of trust with AEs and AMs through accurate order entry and consistent support.

Skills and Experience We Are Looking For:

• Strong organizational skills with high attention to detail, efficiency and accuracy.
• Strong written and verbal communication skills
• Strong time management skills; Ability to work with moderate supervision, confidential information,  handle multiple tasks under deadline pressure, and be a self-starter.
• Problem-solver - Capable and willing to resolve unexpected problems and be flexible to perform unscheduled assignments.
• Technology - Proficient in Microsoft Office (PowerPoint, Excel) and Outlook with a high level of proficiency with computers, software and new technologies.  Comfortable learning and adopting new technologies.
• Ability to organize, analyze and interpret statistical data.  Draw conclusions from findings and follow-through.
• Two (2) years of account service support/customer service in a professional setting, preferred.
• Experience with Wide Orbit and SalesForce, preferred.
• Previous broadcast ratings and research knowledge, preferred.

Physical Demands

• Receive, process, and maintain information through oral and/or written communication effectively.
• Manual dexterity and fine motor skills to operate computer keys and general office equipment. Ability to work on a computer for prolonged periods of time.
• Sit and/or stand for extended periods of time.

Compensation Range

 $21.94 - $32.34 per hour. This spans multiple ranges for this role.

Salary/Hourly rate will be determined by an evaluation of the education, experience, knowledge, skills, and abilities of the applicant along with internal and external benchmarks.

What We Offer You: Check Out Our Bonneville Benefits!

Employees at Bonneville can enjoy a broad offering of benefits, including:

• Robust, affordable medical, dental and vision coverage with no wait period for enrollment
• 401(k) with Company match and employer-funded retirement account, both fully vested from day one
• Paid leave for new parents under our Medical Maternity (8 weeks) and Parental Leave (4 weeks) benefits
• Opportunities to apply for tuition reimbursement
• Paid time off for vacation (120 hours accrued per year) and sick leave (80 hours accrued per year) in addition to 12 paid company holidays per year
• Paid time off for volunteering (40 hours per year)
• Employee Assistance Program (EAP) services
• Access to an entire team of free financial planners
• Matches on contributions to charitable organizations after one year of service
• Continuous growth and development opportunities
• Dynamic team culture that values teamwork, having fun, and collaboration

Bonneville is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by law. Minority/female/disability PWDNET/veteran are encouraged to apply.