What are the responsibilities and job description for the Desktop Engineer position at Bonney Staffing?
Compensation :
Fairfield County Hedge Fund is seeking a senior-level IT professional to join the firm's tech-support help desk team in their new New York City office. This role will provide operational support for firmwide end user applications and workstation hardware support.
Responsibilities
Installation and maintenance of workstations, including troubleshooting and software upgrades
Support for market data and trade execution platforms
Responsible for daily operating procedures, including morning status reporting, data center checks, trouble ticket creation and closure
On-call support (rotating with other team members) for off-hour requests
Requirements
BA / BS in Computer Science or related field
5 years of experience in workstation technical support
Excellent interpersonal and communication skills (verbal and written)
Financial Services industry experience is required, trading floor support is ideal
Ability to work independently and collaboratively with the team in a dynamic, fast-paced environment
Ability to effectively communicate with Portfolio Managers / traders and quickly remediate issues
Experience with all Microsoft desktop software particularly Microsoft Windows 10 and Office 365
Workstation hardware troubleshooting
Familiarity with market data applications from vendors such as Bloomberg and Refinitiv is a plus
Familiarity with Backup, Desktop Patching, VMware, or Ivanti product suite is a plus
Printer and / or print vendor management is a plus
Mobile Device Management (iOS / Android) is a plus
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