What are the responsibilities and job description for the Field Service Technician position at Bonney Staffing?
Compensation : Job Summary :
We are seeking experienced Field Service Technicians to join our team. In this role, you will be responsible for the on-site assembly, commissioning, troubleshooting, and repair of automated manufacturing equipment. If you enjoy the challenge and satisfaction of working with cutting-edge automated systems and providing exceptional customer service, this is the position for you. The role requires significant travel (50-75%), a customer-focused approach, and a combination of mechanical and electrical expertise.
Key Responsibilities :
- Installation & Commissioning : Perform on-site installation, assembly, and commissioning of new machines at customer locations.
- Troubleshooting & Repair : Diagnose and repair existing machinery at customer sites, ensuring minimal downtime.
- Startup Assistance : Assist with startup activities for new machinery installations, including uncrating, alignment, and assembly of equipment.
- Training : Provide operator and maintenance training for customer personnel to ensure efficient machine operation and upkeep.
- Parts Recommendations : Guide customers on spare parts recommendations and proper machine maintenance practices.
- Design Improvement Recommendations : Collaborate with Strtz engineering to recommend design improvements based on field experiences.
- Service Documentation : Accurately complete service reports that summarize fieldwork and any issues encountered during visits.
- Remote Support : Provide customer support through phone consultations and PC remote diagnostics when applicable.
Qualifications :
Preferred Skills :
