Part time Customer Service Representative| Urgently hiring!| #

Compensation : $27.70 - $29.90 per hour

Job Title : Part time Customer Service Representative (Immediate Need)

Part time Customer Service Representative Pay Range : $27.70-$29.90

Part time Customer Service Representative Schedule : 10 : 00 am - 2 : 00 pm Monday through Thursday, and 8 : 00 am to 4 : 00 pm on Fridays.

Part time Customer Service Representative Start Date : ASAP

We are seeking a detail oriented, organized Part time Customer Service Representative for a 3-6 month contract opportunity supporting a well-known Orange County based public agency.

Part time Customer Service Representative Key Responsibilities :

• Greets and directs visitors at the front counter; answers and routes general incoming District
• telephone calls; transfer calls to appropriate employee / department.
• Answers customer questions and inquiries by phone, internet, in person, or in writing; researches, resolves, and responds to customer billing, payment, or water service concerns (e.g., high bills, meter leaks, water pressure, etc.) using a variety of advisory data; and processes requests for all service orders accordingly.
• Serves as cashier; accepts and applies payments for water utility bills over the counter, via mail, online and / or electronic files; balances receipts; completes and routes balance sheets; prepares cash and check deposits for the bank; performs a variety of duties related to electronic funds transfer (EFT / NACHA); collects and processes deposits for construction water meters.
• Assists field staff by looking up account or meter information in the billing system.
• Explains and enforces departmental policies and procedures to the public.
• Collects and deposits money from the water vending machine, and tracks its usage.
• Performs appropriate opening and closing procedures for the lobby.

Part time Customer Service Representative Skills and Experience :

If you believe you are a qualified candidate for our Part time Customer Service Representative please click apply below to apply on our website!

HSIR

Salary : $28 - $30