Store Manager

About the Brand

Since 1975, Bonpoint has remained faithful to its exceptional savoir-faire and core values: the precision of beauty, a passion for quality, and meticulous attention to details and finishes. Following the tradition of the great fashion Houses, Bonpoint has established a creation and production process where stylists, designers, pattern makers, and cutters work in close collaboration. Bonpoint is symbolized by two little cherries. This charming, instantly recognizable logo evokes the origin of the fashion house. Elegance, romanticism, luxury, humor, and subtlety are the hallmarks of the Parisian fashion house, Bonpoint.

Overview

We are seeking a highly motivated, experienced and dedicated Store Manager to join our team at Bonpoint Town Center. The ideal candidate will have a strong background in sales management, inventory control, and customer service. As a Store Manager, you will play a key role in supporting the store manager in daily operations, ensuring excellent customer service, and driving sales. This is a vital and central role that requires strong leadership skills and the ability to multitask effectively. The Store Manager is responsible for successfully running all aspects of the business including building sales, identifying opportunities for client development via CRM and service initiatives, coaching and counseling of staff, participating in buying activities to ensure appropriate stock levels.

Duties:

• Daily supervision of staff as well as training, coaching and assisting in achieving sales objectives.
• Demonstrate active management presence on the sales floor modeling exceptional service and ensuring all team members embody the Bonpoint spirit.
• Identifying sales opportunities by weekly review of business and sales analysis. Apply these sales opportunities in tandem with each sales specialists' personal goals to evaluate contribution to total boutique.
• Contributing to and/or conducting monthly touch-base meetings and annual performance evaluations.
• Communicates CRM standards, follows up daily for associate compliance and to maximize quality of client capture rate and detailed information according to Bonpoint standards.
• Ensures policy and procedures are clearly communicated to team and all are actively compliant.
• Monitor time and scheduling needs for the staff. Keep and accurate record of vacation, time and attendance in tandem with HR.
• Organizes seasonal trainings including key profession points, share internal updates, and ensure sales team are integrating into client conversations at point of sale.
• Assists in maintaining database of candidates for store and in recruiting and interviewing to fill open positions.

Budget Responsibility:

• YES: Responsible for achieving the sales goal for the year for their specific location. Also need to ensure the store is profitable and has an accurate inventory that falls within the parameters of the company sets.
• Responsible for maintaining stock levels in all professions of responsibility, and sell-thru according to the Bonpoint standard.

Decision Making Responsibility:

• YES: Responsible for making decisions that relate to the staff, the client and the running of the store. In the absence of the Store Manager, the Assistant Manager will step into the role of the Store Manager.

About You:

• Minimum of 3-4 years of experience in Retail management, luxury environment is preferred.
• Excellent time management.
• Proven experience in sales management within the retail landscape.
• Must possess basic office skills including proficiency in Excel, Word, Cegid and ADP.
• Ability to learn merchandise, POS and payroll systems; effectively troubleshoot.
• Ability to interpret sales data and translate into effective business recommendations.
• Clear written and verbal communication skills.
• Ability to lift between 0-25 lbs. without assistance.
• Proficient in profit margin
• Flexible in work availability as business needs dictate.

We offer competitive compensation, opportunities for career advancement, and a supportive work environment. We are looking for a candidate who has a combination of the above attributes and can perform the key functions of the role with or without reasonable accommodations. If you are passionate about retail, have strong leadership experience and abilities, we would love to hear from you.

us.bonpoint.com

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance