Scrum Master

Who we are:

Welcome to BookedBy, an industry-leading business management solution and scheduling software for salons, spas, and barbershops everywhere.

BookedBy — with headquarters in Austin, TX — features more than 100 employees across three continents and powers thousands of locations worldwide with top brands such as Sport Clips Haircuts, Diesel Barbershop, Perfect Look, Sharkey’s Cuts for Kids, Hairzoo, and more.

Founded in 2011, BookedBy’s scheduling platform has more than 60 million bookings annually and enters an exciting growth phase into other service-based businesses.

Job Summary:

We're seeking a Scrum Master with a distinguished background in managing cross-functional teams, gaining and maintaining high team velocity, identifying and swiftly eliminating roadblocks to ensure uninterrupted project flow. Making progress visible, staying on track with original estimations, and successful delivery will be the key metrics for you. The candidate should be well-versed in release management, taking accountability for planning and executing successful project deliveries. To succeed in this position, impeccable organizational skills, collaborative approach, problem-solving acumen, and a commitment to delivering high-quality projects on time and within scope are a necessity.

Key Responsibilities:

• Oversee multiple projects simultaneously and ensure projects are completed successfully and on schedule.
• Acts as the point of escalation for risks, issues, and obstacles raised by project teams, ensuring action items are clearly defined, assigned to team members, and resolved expeditiously.
• Flexibility to adjust project scopes, schedules, and resources as needed, based on company and project demands.
• Coordinate with product owner with any shift in priorities due to unanticipated changes or new developments and communicating any changes to the team in scrum meetings.
• Develops comprehensive, detailed, written project plans, which include time and resources.
• Oversee the software release process from documenting plans and schedule for release to creating corresponding release documentation.
• Strive to improve the development processes within the team, by challenging the team to meet and exceed their estimates, and by facilitating the improvement of team performance through retrospectives.
• Measure and track team and individual KPIs, coach individual team members to help them reach their potential and improve their performance, which supports the overall team goals and objectives.
• Oversee the weekly sprint process with product owners. Ensure all tasks are assigned to the appropriate team members and ensure clear and realistic goals.
• Manage and resolve any issues that arise during the development process.

Qualifications:

• Degree in Computer Science or 2 Years as a software developer.
• Experience in managing JIRA boards, workflows, reports, dashboards.
• Solid understanding of agile principles and the Scrum framework. Scrum Master certification is a plus.
• Excellent facilitation and communication skills to guide the team and promote collaboration.
• Experience in Release management. Understanding of the Project Life Cycle.
• Skilled in problem-solving and conflict-resolution techniques.
• Strong analytical skills, problem anticipation, and ability to prescribe solutions.
• Independence in decision making, owning responsibility for the result.
• Proven experience in measuring team and personal KPIs.

What we offer:

Join an energetic, fast-growing global team where you'll have the opportunity to take on new challenges and advance your career. With continuous growth and development, you'll have endless potential to shape your future alongside us! Our benefits include:

• Comprehensive Medical Insurance to keep you and your family healthy.
• 15 Days of Paid Time Off to recharge and enjoy life outside of work.
• Hybrid Work Schedule: In-office Monday through Thursday, with a Flex Day Friday to work remotely.
• In-Office Gym to help you stay active, healthy, and energized throughout the day.
• Opportunities for Professional Development with access to courses and learning resources to help you grow your skills and advance your career.
• Stock Options