What are the responsibilities and job description for the 0158 Co Manager position at Books A Million Holding Company?
Co-Manager (BAM)
Job Description
The Co-Manager manages the day-to-day operation of the store as a Manager On-Duty in conjunction with the management team members to maximize sales and customer service and oversees the execution of the Merchandising plan to maintain compliance and store standards.
Roles and Responsibilities
- Maximizes profits and customer service by leading assigned category team and operating the store in adherence with all Company policy and guidelines
- Operates the store as the Manager On Duty in conjunction with the management team.
- Maintains the physical security of the store they are assigned, and in doing so is a key-holding member of management.
- Ensures highest level of customer service and handles customer complaints to a satisfactory conclusion.
- Maintains category merchandising and cleanliness and ensures operational efficiency.
- Trains and develops Associates and Leads.
- Facilitates effective communication to all store Associates through daily briefings and weekly and monthly meetings.
- Drops off bank deposit and pick up change order as needed
- Picks up café grocery supplies (milk, baked goods, etc.) as needed
- Consults with the General Manager on associate performance
- Performs other duties as assigned.
Scheduling Requirements
Core Competencies
Qualifications and Education Requirements
Preferred Skills
Physical and Environmental Requirements