What are the responsibilities and job description for the 100 Remote IT Specialist - Must Be US-Based Government Level Security Clearance Preferred position at BooksTime, Inc.?
This is a remote position.
Do you love :
Figuring out tricky problems
Finding ways to improve processes
Endless learning opportunities
If so this is the opportunity for you!
BooksTime is looking for a creative resourceful IT and Security Specialist to join our growing team.
This role offers : Flexible hours
100% remote work
Friendly & supportive colleagues
Significant opportunities for advancement
This position could be a great fit for an ambitious individual early in their career.
Pay range : $2030 / hour
Who we are :
BooksTime is an ambitious innovative accounting & bookkeeping startup with teams in 5 countries. BooksTime was founded in 2016 and weve been growing fast. For more information check out our website : bookstime.com.
What youll do :
As BooksTime has grown so have our IT needs. Therefore we re looking to expand our IT department which currently includes 3 fulltime staff.
2 main functions :
A) Support & Routine Operations i.e. responding to helpdesk support tickets from other employees managing staff access and accounts in company systems when team members are onboarded or offboarded and more. Our staff who use over 20 different apps and systems and require a wide range of support.
B) Strategic Initiatives i.e. working on projects to improve our IT systems. This includes automation projects efforts to improve efficiency and costeffectiveness and finding ways to increase the userfriendliness of our internal systems. For example :
Were not satisfied with some of the core software we use and are planning to migrate to new apps which is a large undertaking. For example : a new password manager a new task / project management / time tracking app etc.
As we grow and our IT processes evolve we need to continually update the design of our security systems and policies. We also need to educate our team on these and enforce compliance.
Your level of involvement will depend on your level of IT and cybersecurity knowledge. At a minimum well need help with the implementation of these. If you have some background in these areas you can take on much more central roles in setting the direction for these initiatives. Either way we will really value your ideas and input on everything that we do.
Why join BooksTime :
- Make history . Our startup is still fairly small but we have big plans to disrupt the accounting industry. This is a great opportunity to get in early at a startup that we believe is on its way to becoming an industry leader.
- Do work that matters . The projects you will be working on will be critical to the success of the company our mission to modernize the accounting industry the daily work of your colleagues and the hundreds of small businesses we serve.
- Grow with the company . As our company continues to grow there will be many opportunities to take on new responsibilities and grow professionally.
- Professional development. Youll get access to various cybersecurity certification courses as part of this role.
- Constant Improvement. One of our core values at BooksTime is Constant Improvement. We are always pushing to do better from thinking of new ways to "wow" our clients to discovering opportunities to make internal processes more efficient. Our goal is to become the #1 bookkeeping firm in the country and our relentless focus on Constant Improvement is what will get us there. Every member of our team plays a role and you will have an especially big role to play in this position. We cant wait to hear your ideas about how we can do better. If youre looking for a role that gives you ample opportunity to make a big impact youve found it!
Requirements
Very strong interest in continually learning new IT systems
Comfort with relatively unpredictable everchanging job functions as the IT needs of the company evolve over time
Comfort figuring things out for the first time all the time. For this sort of work theres no playbook no stepbystep instructions available. There are different issues all the time. The work is all about investigating and figuring out each problem finding creative solutions and also thinking about ways to head off similar problems in the future all on a very casebycase basis.
Comfortable working mostly independently. There are always people who are happy to help you brainstorm but theres typically nobody else who already knows the answer to the questions that come up see above. Someone just has to dive in and figure it out.
Organized and with good project management skills.
Not required but helpful :
Relevant experience is helpful but not essential. Whether you have 30 years of directly relevant experience or none at all the role will still involve learning new things and creatively solving new problems on a daily basis. The key criterion is an interest in continual learning.
A security clearance is highly preferred.
So is a cybersecurity certification (none are required but any of these would be a plus : CEH GSEC GMOB GCFA CISA CISM Comp TIA Security or CySA CISSP SSCP ECSA LPT etc.)
Benefits
Flexible Paid Time Off (PTO) starting at 20 days for fulltime employees.
Please note we are not currently hiring residents of California and strongly prefer candidates that live in EST or CST.
Keywords : IT Information Technology Technical Support Helpdesk Troubleshooting InfoSec Information Security Cyber Cybersecurity Cyber Security IT Project Manager Tech Lead Support
Very strong interest in continually learning new IT systems Comfort with relatively unpredictable, ever-changing job functions as the IT needs of the company evolve over time Comfort figuring things out for the first time all the time. For this sort of work, there\'s no playbook, no step-by-step instructions available. There are different issues all the time. The work is all about investigating and figuring out each problem, finding creative solutions, and also thinking about ways to head off similar problems in the future all on a very case-by-case basis. Comfortable working mostly independently. There are always people who are happy to help you brainstorm, but there\'s typically nobody else who already knows the answer to the questions that come up see above. Someone just has to dive in and figure it out. Organized, and with good project management skills. Not required, but helpful : Relevant experience is helpful but not essential. Whether you have 30 years of directly relevant experience or none at all, the role will still involve learning new things and creatively solving new problems on a daily basis. The key criterion is an interest in continual learning. A security clearance is highly preferred. So is a cybersecurity certification (none are required, but any of these would be a plus : CEH, GSEC, GMOB, GCFA, CISA, CISM, Comp TIA Security or CySA , CISSP, SSCP, ECSA, LPT, etc.)
Salary : $2,030
