Community Manager

Job Title: Community Manager

Job Summary:

Primarily responsible for anyone entering the building, Ensuring only participants have access to services. Provide support, direction and guidance to new program participants.

Primary Duties & Responsibilities include, but are not limited to:

• Meet and greet all visitors and participants in a courteous and professional manner.
• Direct all visitors and participants to appropriate personnel or departments.
• Answer incoming telephone calls, screen calls to determine purpose of callers, and forward calls to appropriate personnel or department.
• Take and deliver phone call messages when appropriate personnel are unavailable.
• Monitor SSP participant flow into the building.
• Collect and document ID numbers on appropriate forms used from all participants when entering HRC.
• Monitor first floor bathroom, laundry and shower services.
• Ensure all participants ID numbers are collected on the appropriate form when accessing these services.
• Ensure there is an adequate supply of men’s and women’s undergarments, socks, tee shirts, etc., and shower towels.
• Monitor the syringe kiosk in front of the building and in all bathrooms throughout the facility.
• Ensure all collected syringe litter in these areas are boxed appropriately for medical waste disposal and collection.
• Monitor reception area, bathrooms, laundry services and visitor’s access.
• Monitor outside of the perimeter of the building for loitering and cleanliness.
• Receive incoming mail and deliveries and contact appropriate parties.
• Monitor and conduct 2 daily syringe litter clean-up around the block of BOOM!Health’s Harm Reduction Center.
• Establish relationships with outside service providers and neighbors.
• Attend and represent the HRC programs at the 40th Precincts Monthly Community Council Meeting.
• Establish working relationships with local detox sites

Qualifications/Criteria:

• Working knowledge of harm reduction theory and practice.
• Experience with providing harm reduction services to active drug users, the homeless and sex workers.
• Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises.
• Working knowledge of MS Office, MS Outlook, ADP.
• Excellent organizational skills.
• Demonstrated commitment to advocacy and activism, for drug users, individuals with HIV/AIDS, participants experiencing homelessness and drug policy.
• Represent the agency at meetings.
• Attend all required trainings.
• Excellent oral and written communication skills.
• Bilingual (English and Spanish) strongly preferred.

Education:

• GED or High School Diploma.

BOOM!HEALTH is an Equal Opportunity Employer. Individuals who have personal experience with drug use, PLWHA, women, members of the LGBTQ community, and the formerly incarcerated are strongly encouraged to apply

Please visit our website: www.boomhealth.org for information about the company.

• Compensation competitive; based on clinical ability & experience.
• Excellent benefits, including Major Medical, Dental,
• Close to all public transportation.

We are a Drug-Free Workplace.

NYC law prohibits us from requiring you to share information about your current or past salary. Although we may discuss salary expectations with you, you should not interpret any of our questions as seeking or requiring information about your current or past salary.

Job Type: Full-time

Pay: $50,000.00 - $55,000.00 per year

Benefits:

• Dental insurance
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Weekends as needed

Experience:

• related job: 2 years (Preferred)

Language:

• Spanish (Preferred)

Willingness to travel:

• 25% (Preferred)

Work Location: In person

Salary : $50,000 - $55,000