What are the responsibilities and job description for the Damage Restoration Technician / Crew Chief / Project Manager position at BoomZeal Enterprises, Inc.?
Benefits:
- Opportunity for advancement
- 401(k) matching
- Competitive salary
- Free uniforms
- Health insurance
- Paid time off
- Training & development
Mission of this Position
You ensure that every incoming lead is handled with urgency and professionalism as we provide unparalleled property damage restoration experiences.
To personify our commitment to lead a great team effort of clean-up and efficient problem solving, to the highest standard of quality and integrity.
This passion is demonstrated daily in all that you do to satisfy each and every client.
Essential Duties and Responsibilities:
- “First Responder” to job leads by calling, scheduling, and meeting with property owners to assess the damage they need restored.
- "Crew Chief" - Performs mitigation and remediation labor as a senior technician.
- Leads clients through the insurance claims filing process utilizing industry knowledge.
- Secures the signed job contract for UWR-LI and takes a leading role in executing clean-up to the highest standard of care.
- Estimates each loss by scoping and sketching with great attention to detail.
- Manages all assigned projects daily. Ensures effective communication among all stakeholders.
- Works closely with adjusters and claims reps to ensure coverage and negotiate invoices.
- Hiring, Training, Coaching, & Development of field technicians.
- Daily Scheduling and Weekly Timesheet management of production staff members.
- Assures timely, detailed, & accurate documentation of project scope, notes, and pictures using software system of record.
- Resolves any complex challenges or escalated situations that arise from daily operations.
- Ability to organize work for maximum efficiency and productivity.
Other Duties:
- On-Call nights/weekends as the first responder, dispatcher, and/or provider of EMS services.
- Continued Education: Increase knowledge and skills to stimulate constant growth & improvement.
- Resource management and maintenance for all assets: shop, vehicles, equipment, inventory, etc.
- Orchestrates regular team “huddles” to assure staff alignment with business goals.
- Seeks out networking opportunities with potential referral sources and professional partners.
BoomZeal Values
- SOLUTION-ORIENTED
- COLLABORATIVE
- ACCOUNTABLE
- RESILIENT
- DYNAMIC!
Ideal Qualifications:
- Safety-First mindset. OSHA certification preferred.
- 3 years of field experience in Restoration or Construction Industry
- 2 years of supervisory or management experience
- IICRC WRT & FSRT Certifications
- NYS DOL Mold Supervisor License
- Tech savvy with email, mobile apps, computer, tablet, and smart phones.
- Familiar with all industry standards and local regulations that may affect jobs.
- Xactimate software experience*
Physical Requirements:
- Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
- Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawls spaces, attics)
- Ability to repetitively push/pull/lift/carry objects
- Ability to work with/around cleaning products/chemicals
- Ability to travel locally and out of state when necessary
Office Location:
74 Bridge Rd, Islandia, NY 11749
Salary : $20 - $30
