What are the responsibilities and job description for the Event Sales Manager- Kaysville Utah position at Boondocks?
Job Description:
The Event Sales Team is responsible for selling fun! Boondocks hosts hundreds of birthday parties of 8 or more guests and groups ranging in size from 10-2,000 guests each year! In this role, your primary tasks include leading the Event Sales Team (currently one direct report), prospecting new clients to grow event sales, being the first point of contact for all group & birthday inquiries, consulting with guests about every detail of their event to ensure we meet their vision, managing event documentation, creating ongoing relationships with our guests to ensure repeat visits and supporting the Boondocks team.
Responsibilities:
- Strategically organize events calendar to maximize use of multiple event spaces and grow group and birthday sales
- Respond to all event inquiries and guide guests through our event planning process to ensure the best possible experience for them within our capabilities
- Prospect event sales for new and returning guests via email, phone, social media and in-person
- Complete event booking process in CRM systems (Salesforce and Center Edge) and communicate needs with operations team to ensure guest’s expectations are being met
- Complete post-event sales cycle including sending thank you emails and/or gifts, updating databases, filing supporting event documentation and sending thank you gifts when applicable
- Assist with event execution as needed
Qualifications:
- Available to work 45 hours per week (typically Monday-Friday with some nights and weekends necessary)
- Experience:
o Entertainment/Hospitality experience strongly preferred
o 2 years of customer service experience
o 2 years of event planning, coordinating, or executing experience
o Salesforce experience is a plus
- Skills:
o Enthusiastic personality with a servant leadership mentality
o Excellent organization skills
o Excellent phone, email, and in-person communication skills
o Proficient in Microsoft Office applications (Word, Excel, Outlook, etc.)
o Ability to teach, communicate and positively motivate
o Ability to work in fast-paced environment as a team while keeping the guest’s best interest as a priority
o Must be comfortable navigating sales applications
o Must be comfortable interacting with industry professionals
o Must be comfortable prospecting new clients
o Willingness to work in other areas of operation when needed
Benefits
- Competitive salary and benefits package
- Commissions on event sales
- Management team bonus
- Employee Stock Ownership Plan (ESOP) opportunities
- Health, Dental, Vision, and Life Insurance after 30 days of full-time employment
- Matching 401K
- Paid vacation, holidays, and sick time
- 50% discount on park food and attractions
- Bravo Bucks (accruing account to Boondocks based on time worked to offset purchases)
