Operations Lead - Boondocks

Job Description

Job Description

Position Overview : We are seeking an organized and proactive Operations Lead to be a driving force behind the development and success of Boondocks. This individual will play a key role in shaping the restaurant's foundation, from planning and sourcing equipment to coordinating logistics and operational processes. If you are passionate about food, love creating systems, and have an entrepreneurial spirit, this is the perfect role for you.

Key Responsibilities :

• Work closely with ownership to develop and implement restaurant concepts, menu offerings, and operational strategies
• Research, source, and procure necessary equipment, furniture, and supplies
• Assist with kitchen layout planning, workflow optimization, and efficiency strategies
• Develop vendor relationships and coordinate deliveries for equipment, food, and supplies
• Organize initial hiring and training processes for team members
• Oversee budgeting for start-up expenses and operational costs
• Assist in creating policies, procedures, and training materials for staff
• Ensure compliance with health and safety regulations, as well as local food service requirements
• Collaborate with marketing efforts to establish Boondocks’ brand and presence in the community
• Adapt and problem-solve in a dynamic, evolving start-up environment
• Recruit, hire, and train all restaurant staff, including servers and hosts
• Schedule employees to ensure shifts have proper coverage
• Streamline restaurant processes to improve the guest experience
• Enforce food handling regulations and other guidelines to increase guest safety
• Promote the restaurant and find ways to bring in more customers
• Handle customer complaints
• Complete necessary paperwork, such as sales, inventory, and staff attendance reports

Qualifications :

Passion for food, hospitality, and creating memorable customer experiences