What are the responsibilities and job description for the Client Experience Associate position at BOOST HEALTH AND WELLNESS?
Are you passionate about helping people live healthier lives so they can do more of the things they love? If so, you’re amazing! Our Client Experience Associate is the forefront of our BOOST Health and Wellness location and play a vital role in sales, customer service experience, and maintenance of the space’s aesthetic. We offer science-backed wellness services designed to optimize physical and mental recovery, boost immunity, and increase vitality. Our services include: Cryotherapy, Cold Plunge, Infrared Saunas, Red Light Therapy, Hyperbaric Oxygen Therapy, Compression Therapy, PEMF and more. We collaborate closely with fitness centers such as: Equinox, SoulCycle, Barry's Bootcamp, Club Pilates, F45 and more.
What the Client Experience Associate Entails:
- Ensuring every client has an exceptional experience by warmly greeting clients and assisting them with booking services
- Checking-in and out client sessions on our POS system - creating client profiles in our point of sale system
- Administering services
- Conducting guest tours of the space, selling service packages and memberships
- Keen on keeping a clean space
- Must work on one of the weekend days
Qualities You Need to Succeed as a Client Experience Associate:
- You're passionate about health and wellness
- You have at least one year of customer service experience in a fitness, wellness or retail service field
- Communication and collaboration is one of your strong suits
- Display a genuine interest in helping other people
Benefits of Joining BOOST HEALTH I WELLNESS:
- A competitive salary
- A fun, positive, and energetic work environment
- A flexible schedule
- Complimentary use of B O O S T ’s services
- A huge opportunity for growth as we're expanding locations across Long Island, and Connecticut.
- The chance to learn about science-backed modalities to health and wellness
- The knowledge that you’re making a positive impact on people’s lives every day
Salary : $16 - $18