What are the responsibilities and job description for the Gym Front Desk position at Booty Boutique LLC?
Job Overview
We are seeking a motivated and friendly Front Desk Agent looking to grow in the fitness industry. The ideal candidate will be knowledgeable in all things fitness and have hopes of becoming a trainer or manager some day. MUST have some proof on your social media pages to show that you take the gym seriously. As a front desk agent you will be the first point of contact for our guests, providing exceptional customer service and support. This role requires strong organizational skills, proficiency in data entry, and the ability to manage multiple tasks efficiently. As a Front Desk Agent, you will play a crucial role in creating a welcoming atmosphere for our guests while ensuring smooth operations at the front desk.
Responsibilities
- Greet and assist guests upon arrival, providing them with information about the facility and services offered.
- Manage check-in and check-out processes efficiently while ensuring accuracy in data entry.
- Handle guest inquiries and complaints with professionalism and courtesy.
- Maintain organized files and records related to guest services and reservations.
- Utilize Microsoft Office for scheduling, calendar management, and communication with team members.
- Provide customer support by answering phone calls and responding to emails promptly.
- Assist with administrative tasks as needed, including filing and managing correspondence.
- Collaborate with other departments to ensure guest satisfaction and resolve any issues that may arise.
- Uphold cleanliness and organization at the front desk area.
Requirements
- Previous experience in customer service or front desk operations is preferred.
- Strong data entry skills with attention to detail.
- Proficiency in using computer systems, including Microsoft Office.
- Excellent communication skills, both verbal and written.
- Ability to manage multiple tasks effectively in a fast-paced environment.
- Bilingual candidates are highly desirable for effective communication with diverse guests.
- Strong organizational skills with experience in calendar management or personal assistant roles is a plus.
- A positive attitude and a commitment to providing outstanding customer service.
Join our team as a Front Desk Agent where your contributions will be valued, and your career can flourish!
Job Type: Part-time
Pay: $18.00 - $20.00 per hour
Schedule:
- Monday to Friday
- Night shift
- Weekends as needed
Work Location: In person
Salary : $18 - $20
