What are the responsibilities and job description for the Front of House position at Bordeaux Lakewood?
Bartenders, Servers, Bussers, Runners
Job Summary
We are seeking enthusiastic and dedicated Front of House Staff to join our team. This role is essential in creating a welcoming atmosphere for our guests and ensuring their experience is enjoyable from the moment they arrive. The ideal candidate will possess strong communication skills, a friendly demeanor, and a passion for customer service.
Responsibilities
- Greet and welcome guests as they arrive, providing a warm and friendly first impression.
- Manage reservations and seating arrangements efficiently to optimize guest flow.
- Assist guests with menu selections, providing detailed information about food and beverage options.
- Ensure cleanliness and organization of the front of house area, including dining spaces and entryways.
- Address guest inquiries and concerns promptly, ensuring a high level of customer satisfaction.
- Collaborate with kitchen staff to ensure timely service and accurate order delivery.
- Maintain knowledge of daily specials, promotions, and events to effectively inform guests.
Skills
- Excellent verbal communication skills with the ability to engage positively with guests.
- Strong organizational skills to manage multiple tasks in a fast-paced environment.
- A friendly and approachable demeanor that reflects a commitment to exceptional customer service.
- Ability to work collaboratively as part of a team while also being self-motivated.
- Basic knowledge of food safety and hygiene practices is preferred but not required.
- Previous experience in a hospitality or customer service role is advantageous but not mandatory.
Join us in delivering outstanding experiences for our guests while being part of a dynamic team!
Job Type: Full-time
Pay: $17.75 - $19.40 per hour
Expected hours: 40 per week
Shift:
- Evening shift
Work Location: In person
Salary : $18 - $19