What are the responsibilities and job description for the Food Runner position at Border Grill at Mandalay Bay?
Border Grill at Mandalay Bay Resort and Casino is a celebrity chef owned, award winning restaurant group. We are a growing company with a small, tight knit group of dedicated individuals that are passionate about food, beverage, service and hospitality. We are looking for a dedicated, organized Food Runners who enjoys working as part of a team in a fast-paced culinary environment. Above all, the Food Runners will conduct themselves in a way reflecting the culture and philosophy of Border Grill.
Full Job Description
The position is responsible for assisting the kitchen and food servers with food service, proper set-up and maintenance of functioning spaces, as well as serving guests and keeping the side stations clean and well stocked.
This job description is a summary of duties however it is by no means an all-inclusive list. It is merely a broad guide to expected duties of the position.
- Be a brand advocate by providing Guests with accurate information regarding our venues, menus and pricing
- Anticipate guest’s needs and ensure they are met per company’s service standards
- Receives food and ensures proper presentation
- Deliver food to restaurant areas. Promptly deliver all orders to appropriate sections and tables. Ensure that all ordered food is announced to guests at their tables
- Ensure that food ordered by guests is served properly
- Provide service to cocktail and food servers in a timely manner
- Inform Manager/ Server if guests have any issues when food is delivered
- Understand the food temperature danger zone
- Assist with loading/unloading of miscellaneous equipment, such as boxes, food and beverage product
- Assist in set up, service, and break down of areas as assigned. Assist with the movement of tables / chairs through restaurant as needed and dictated by service and management direction
- Working knowledge of product identification
- Clean spills, debris, or broken glass according to guidelines of Company/departmental policy/procedures
- Inform management of any complaint, comments or incident. Respond to guest concerns/complaints and correct errors or resolve complaints with a positive attitude
- Comply with all safety and health department procedures and all state and federal liquor laws. Maintain company safety and sanitation standards
- Appear in uniform for all shifts and promotional activities at scheduled time
- Inform management of any complaint, comments or incident
- Maintain line of sight/atmosphere control by circulating through your work area throughout shift
- Ensure nightly/weekly and opening/running/closing duties are completed
- Record and report any equipment failure and/or safety hazards to a Manager immediately
- Assists and/ or completes additional tasks as assigned
IN ADDITION TO THE AFOREMENTIONED ESSENTIAL JOB FUNCTIONS, THE POSITION WILL BE EVALUATED ON THE FOLLOWING QUALITIES:
- Accountability
- Development
- Working relationships
- Judgment
- Quality of work
- Job skills knowledge
- Productivity
- Dependability
- Punctuality
- Adherence to Policy
- Verbal communication
- Attitude
- Appearance
- Teamwork
Guest satisfaction
Job Types: Full-time, Part-time
Pay: $12.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Vision insurance
Shift:
- Day shift
- Evening shift
Work Location: In person
Salary : $12