What are the responsibilities and job description for the Branch Operations Manager position at Border States?
Be part of a growing, successful company in an exciting and challenging field. Border States is 100% employee-owned, which means you’re empowered to make decisions, find solutions and receive rewards for your hard work.
This position will be located in : Maple Grove, MN
Job Summary
Leads and manages the operational functions within a branch. Responsible for the expenses for the areas supervised. Provides input to branch management on formulation of the branch budget and monitors adherence to budgetary objectives. Resolves SAP software issues, ensures all required checklists are completed in a timely manner, removes billing blocks, develops and reviews proposals for purchasing equipment, oversees all inventory modifications, provides leadership during the annual inventory process, and provides support for branch purchasing, product evaluations, code descriptions, inventory management, pricing development and other related functions
Responsibilities
Essential Functions
- Provides continuous input to the Branch Management on formulation of branch Fiscal Year budget and monitors adherence to FY budgetary objectives.
- Resolves SAP software issues and assures all required checklists are completed in a timely manner.
- Removes billing blocks as appropriate.
- Serves as the location’s training coordinator regarding SAP, PC, products, and policy and procedure training related issues.
- Develops and / or reviews proposals for purchasing equipment.
- Coordinates computer, telephone, and equipment changes, upgrades or problems with appropriate corporate staff.
- Supervises all inventory modifications using the reason codes in SAP.
- Provides leadership during the location’s annual inventory process and with the Inventory committee.
- Consistently provides responsive, quality customer service to our customers.
- Actively participates in the coordination, analysis, and decision-making required by information and feedback of customer needs, pricing, products, competition and problem resolution.
- Works closely with BSE sales and customer service to execute marketing plans and programs and to support promoting customer directed products and sales within the customer base.
- Provides administrative and operational support for branch purchasing, product evaluations, code descriptions, inventory management, pricing development, and other related functions.
- Provides oversight of the warehouse and delivery operations.
- Supports and manages services and solutions initiatives like vendor managed inventory (VMI).
- Develops annual performance goals and plans for their area.
Non-essential Functions
Qualifications
Skills and Abilities
Physical Requirements
Frequency at which you would carry / lift in a typical day :
Occasionally 0 – 33% Frequently 34 – 66% Continuously : 67 – 100%
Physical Activity
Frequency at which you would do the following in a typical day :
Additional Information
This job description is a summary of the job duties and responsibilities and is not intended to cover all possible job duties and is subject to change at the employer’s discretion. Employees must be able to perform the essential job duties and satisfy job requirements either with or without a reasonable accommodation.
Our History
Border States is a leader in the electrical supply distribution industry with over 120 locations in 31 states. Our employee-owners are second to none in delivering top-notch customer service and in demonstrating extra-ordinary people skills. We are one of the largest independent electrical distributors in the United States providing products and services to the construction, industrial and utility industries. Border States has a competitive benefit package and is a 100 percent employee-owned company. Employee-ownership is a significant part of our culture and our success stems from the dedication of our employee-owners. We practice open-book management and our employee-owners are empowered with clearly defined levels of authority to be innovative and decisive, allowing us to respond quickly to the needs of customers. Employee-owners understand their roles in the success of the company and care about customers’ needs, which drives our focus on adding value to everything we do. We recognize that not all customers are the same and each has specific requirements. Our employee-owners understand these diverse needs and have the commitment, resourcefulness and flexibility to outperform all others.
Values
As a Border States employee-owner, you’re responsible for living our mission, service philosophy and service standards.
Our Purpose
We believe unstoppable businesses shouldn't go it alone. We are owners - of relationships, of outcomes, of every moment these unstoppable businesses need to deliver.
Service Philosophy
We earn customer loyalty and confidence by caring about their needs and adding value to everything we do.
Service Standards
Border States employee-owners are competent, accurate, responsive, and engaged .
Your career
Join an experienced team at one of the largest electrical distributors in the United States. What are you waiting for?
Border States has a competitive benefits package which includes but is not limited to :
Health, Dental and Vision Benefits
Accident, Critical Illness, Hospital Indemnity
FSA & HSA
Employee Stock Ownership Plan (ESOP)
Disability Benefits
401(k) Retirement Plan
Life Insurance
Employee Assistance Program
Paid Holidays
Paid Volunteer Time
Personal Leave time and more!
Border States provides bonuses to their employee-owners upon the achievement of branch and company goals.
Equal Opportunity For All
It’s not just the law. It’s something we’ve believed in since our founding. We value the diversity of all of our employee-owners and will always be an equal opportunity employer.
Drug Free / Smoke Free workplace
