Office Associate

Be part of a growing, successful company in an exciting and challenging field. Border States is 100% employee-owned, which means you’re empowered to make decisions, find solutions and receive rewards for your hard work.

This position will be located in : Gillette, WY

Job Summary

Coordinates, organizes and performs day-to-day functions of office operations and procedures to ensure organizational effectiveness, efficiency and a more productive work environment. Provides support for the branch staff and assists customers face-to-face as well as over the phone promoting sales and technical assistance.

Responsibilities

Essential Functions

• Completes various office support duties, which may include welcoming visitors, operating a multi-line phone system, providing administrative and office organization, establishing and maintaining systems and procedures, ordering office and warehouse supplies, coordinating office equipment and their maintenance contracts.
• Completes software support projects that include data entry.
• Files, copies, faxes, scans, manages the mail, and other office related duties.
• Coordinates meetings and assists branch manager with organizing and administering special events and trainings.
• May be responsible for coordinating the collection and reporting of payroll information and / or expenses for employees.
• Answers in-coming telephone calls and greets walk-in visitors.
• Acts as the local contact for HR, IT help desk, Power of Wellness (POW), and cleaning service in the branch.
• May coordinate security badges, security for doors and complete usage reports.
• Maintains office equipment.
• Performs the appropriate functions in SAP to ensure office support and receptionist areas run efficiently and accurately.
• May enter invoices, answer customer balance inquiries, issue debits and credits and resolve sales tax issues.
• May prepare daily deposits, complete cash and bank reconciliation, review vendor statements, reconcile purchasing credit cards for the brand and driver statements, and code accounts payable invoices.
• May complete data entry for orders.
• May conduct shop testing of meters.

Non-essential Functions

Qualifications

Skills and Abilities

Physical Requirements

Frequency at which you would carry / lift in a typical day :

Occasionally 0 – 33% Frequently 34 – 66% Continuously : 67 – 100%

Physical Activity

Frequency at which you would do the following in a typical day :

Additional Information

This job description is a summary of the job duties and responsibilities and is not intended to cover all possible job duties and is subject to change at the employer’s discretion. Employees must be able to perform the essential job duties and satisfy job requirements either with or without a reasonable accommodation.

Our History

Border States is a leader in the electrical supply distribution industry with over 120 locations in 31 states. Our employee-owners are second to none in delivering top-notch customer service and in demonstrating extra-ordinary people skills. We are one of the largest independent electrical distributors in the United States providing products and services to the construction, industrial and utility industries. Border States has a competitive benefit package and is a 100 percent employee-owned company. Employee-ownership is a significant part of our culture and our success stems from the dedication of our employee-owners. We practice open-book management and our employee-owners are empowered with clearly defined levels of authority to be innovative and decisive, allowing us to respond quickly to the needs of customers. Employee-owners understand their roles in the success of the company and care about customers’ needs, which drives our focus on adding value to everything we do. We recognize that not all customers are the same and each has specific requirements. Our employee-owners understand these diverse needs and have the commitment, resourcefulness and flexibility to outperform all others.

Values

As a Border States employee-owner, you’re responsible for living our mission, service philosophy and service standards.

Our Purpose

We believe unstoppable businesses shouldn't go it alone. We are owners - of relationships, of outcomes, of every moment these unstoppable businesses need to deliver.

Service Philosophy

We earn customer loyalty and confidence by caring about their needs and adding value to everything we do.

Service Standards

Border States employee-owners are competent, accurate, responsive, and engaged .

Your career

Join an experienced team at one of the largest electrical distributors in the United States. What are you waiting for?

Border States has a competitive benefits package which includes but is not limited to :

Health, Dental and Vision Benefits

Accident, Critical Illness, Hospital Indemnity

FSA & HSA

Employee Stock Ownership Plan (ESOP)

Disability Benefits

401(k) Retirement Plan

Life Insurance

Employee Assistance Program

Paid Holidays

Paid Volunteer Time

Personal Leave time and more!

Border States provides bonuses to their employee-owners upon the achievement of branch and company goals.

Equal Opportunity For All

It’s not just the law.  It’s something  we’ve believed in since our founding.  We value the diversity of all of our employee-owners and will always be an equal opportunity employer.

Drug Free / Smoke Free workplace