What are the responsibilities and job description for the Poker Lead position at BORDERTOWN / INDIGO SKY CASINOS?
Job Details
Job Location: Indigo Sky Casino - Wyandotte, OK
Position Type: Full Time
Education Level: High School
Salary Range: Undisclosed
Travel Percentage: None
Job Shift: Swing
Description
Starting Rate: $22.97 an hour
ESSENTIAL FUNCTIONS:
Balance poker room chip bank and cash drawer as needed.
Open and close Poker room chip bank per shift.
Maintain security of casino assets at all time, including cards, chips, etc.
Ability to learn all games offered in the Poker room.
Observe all games, players and dealers to ensure accuracy of game and game protection.
Monitor staff performance, ensuring adherence to casino policies and procedures and Tribal Internal Control Standards.
Ensure proper compliance and application of all Title 31 requirements.
Verify all bankrolls from previous shifts to ensure accuracy.
Monitor games and maintain appropriate game pace.
Provide excellent guest service and serve as point of contact for guest service issues and complaints.
Accurately track player activity as it pertains to the Poker Room.
Assist in training, evaluating and disciplining subordinates.
Verify signatures on gaming related documents.
Communicate important information to management in a timely manner.
Maintain proper bankroll levels to accommodate existing and anticipated play.
Notify management/surveillance immediately of any unusual activity.
Assist in creating a working environment that promotes teamwork, recognition and employee satisfaction.
Must be able to work varied shifts, including weekends, evenings and holidays.
Other duties may be assigned as necessary.
JOB PREREQUISITES:
Excellent interpersonal, communication, problem solving and critical thinking skills
Excellent customer service
Dependable
High capacity for learning
This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor.
Qualifications
EDUCATION:High school diploma or GED preferred.
EXPERIENCE: One or more years of Poker supervisory experience OR two or more years experience dealing poker.
LICENSES OR CERTIFICATIONS:Be able to obtain/maintain Eastern Shawnee Tribe of Oklahoma gaming license.
PHYSICAL REQUIREMENTS: Ability to maneuver in a casino/ office /outdoor environment. Standing, sitting, walking for long periods of time, moving/lifting up to 20-lbs; climbing, stooping, bending, crawling, kneeling, etc. Full range of physical mobility and manual dexterity required.
WORK ENVIRONMENT:We maintain an alcohol/drug-free workplace. Must have the ability to work in a fast paced environment and perform in casino operations containing smoke and second hand smoke with high noise level and bright lights. Must be able and willing to work nights, weekends and holidays as needed.
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